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This article helps you determine who can best assist with your Oracle questions and how to contact them for timely assistance. Remember to check GMHEC’s Knowledge Base (go/gmhechelp/) for detailed instructions and videos covering common finance and HR tasks.

This article explains how to find tech "how to" instructions using the ITS Client Portal (http://go.middlebury.edu/helpme).

This article explains how to create a request for support (ticket) using the Client Portal.

This article explains how to search the Client Portal for information about ITS Services and how requests for help can be submitted directly from these service pages.

This article shows how to perform a variety of searches of the Client Portal.