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The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).


Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.


General support for computer hardware and mobile devices including tablets and smart phones.


The Online Directory provides the Middlebury community with a web-based platform for contact information and web-service feeds which populate directory information on the main websites.


Get help with automated systems integrations, data integrations, 3rd party connectors.


Software used for machine learning, signal processing, image processing, computer vision, communications, computational finance, control design, robotics, and much more.


Flip, a free web-based video discussion tool for education that was retired by Microsoft. As of July 1, 2024, users can no longer create new content. The service was decommissioned September 30, 2024 and is no longer available in Canvas. Instructors are advised to stop using Flip and explore alternatives such as Canvas discussion boards with video capabilities or Padlet for multimodal discussions. For assistance in finding alternatives, instructors can contact DLINQ.


The Panopto video integration with Canvas allows instructors and students to choose, upload, or record videos from wherever the rich content editor is available in order to share with members of a Canvas site. The integration is available for all Canvas content types except new quizzes.


Pressbooks is an easy-to-use book production software that lets you create a book in all the formats you need to publish. You can use Pressbooks to author and publish textbooks, scholarly monographs, syllabi, manuals, fiction and non-fiction books, white papers, and much more in multiple formats.


Middlebury ITS has partnered with CampusPress, our WordPress hosting vendor, to provide you with timely and accurate support for all your wordpress website needs. Here’s how to get the help you need.


ArcGIS StoryMaps is a web-based story-authoring application that allows you to easily integrate maps alongside narrative text and other multimedia content.


Qualtrics allows users to design online surveys that can be shared with a variety of participants.


SketchUp is 3D modeling software which helps to draw and dimension spaces and objects for architecture, interior design, set design, and spatial prototyping.


The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.


Canvas is Middlebury's enterprise learning management system. It provides tools to create online course sites that enable course communications, forums, assessments, file sharing, and other activities.


GO is a URL shortening service with which you can create a shortcut (e.g., go/webhelp/) and have it redirect to another page.


Ableton Live is music production software for recording, arranging, mixing, and performing audio and MIDI.


Notebook LM is an AI-powered research assistant from Google that helps users synthesize information from their own uploaded documents. It can generate summaries, answer questions, and create audio summaries while creating references to the original sources. Designed for researchers, writers, and students, it aims to enhance comprehension and streamline knowledge work.


The Course Hub provides access to online resources for courses. Instructors can provision new resources with a few clicks and students get links to all the resources associated with each course.


Cinema 4D is 3D software which helps to model, animate, simulate, and render objects and motion graphics.


A virtual private network connection allows off-campus devices to securely access on-campus resources


Middlebury has wired network infrastructure (AKA Ethernet) which extends to the majority of building and rooms on campus.


Video streaming refers to the hosting and playback of video content. Panopto is a video storage service that everyone with a Middlebury email account has access to.