My Recently Visited Services

GIS software and other ESRI spatial learning tools


Middlebury ITS has partnered with CampusPress, our WordPress hosting vendor, to provide you with timely and accurate support for all your wordpress website needs. Here’s how to get the help you need.


Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.


Reporting and business intelligence tool.


Reporting and Analytics tool used by the Budget and Finance area for Budget, YTD Expense, and Payroll Analysis


A virtual private network connection allows off-campus devices to securely access on-campus resources


EViews is econometric software which helps to analyze time series, cross section, and panel data, estimate regression models, and produce forecasts.


VPN client used to connect Middlebury clients to network resources


Request help with a printer on the Middlebury campus or with questions or issues printing from your device.


Speechify is a text-to-speech service that converts written content like articles, documents, and ebooks into natural-sounding audio. The app uses AI voices and supports multiple languages, allowing users to listen to text.


Server management refers to the management of on premise or cloud server resources used for Middlebury operations.


The online course catalog at catalog.middlebury.edu provides full-text and faceted search of Middlebury courses. Students can browse courses, mark them as favorites, and compile these favorites into schedules that can be shared with their advisor. Additionally, this service provides automated, printable exports of the catalog.


GO is a URL shortening service with which you can create a shortcut (e.g., go/webhelp/) and have it redirect to another page.


Qualtrics allows users to design online surveys that can be shared with a variety of participants.


Oracle Finance is a Middlebury-managed service. If you need access to this system, request it here.


Google Gemini is Google’s AI chatbot/assistant available at gemini.google.com. Middlebury's existing Google Workspace for Education license allows Middlebury users access to Google's latest AI models, provides higher usage limits and provides enterprise-grade data protections.


Service related to any virtualized desktop computing environment or remotely accessed desktops. Includes Azure Virtual Desktop, Azure Lab Services and and Remote Desktop Protocol (RDP) related support


Notebook LM is an AI-powered research assistant from Google that helps users synthesize information from their own uploaded documents. It can generate summaries, answer questions, and create audio summaries while creating references to the original sources. Designed for researchers, writers, and students, it aims to enhance comprehension and streamline knowledge work.


Classroom Emergency and Non-Emergency Support


Request repair on a Middlebury owned device.


The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.


Flip, a free web-based video discussion tool for education that was retired by Microsoft. As of July 1, 2024, users can no longer create new content. The service was decommissioned September 30, 2024 and is no longer available in Canvas. Instructors are advised to stop using Flip and explore alternatives such as Canvas discussion boards with video capabilities or Padlet for multimodal discussions. For assistance in finding alternatives, instructors can contact DLINQ.


Middlebury has wired network infrastructure (AKA Ethernet) which extends to the majority of building and rooms on campus.


Improve business processes across the organization, including where a process begins and ends, current state process and pain points, process ownership, future process, change impact analysis, cross-functional conflicts and implementation blueprint.


Support for telephony and components of the telephone system, including audio conferencing and soft phone software.