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ERP, Student / Faculty / Employee Information, Administrative Systems, Institutional Data, Ellucian.

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.

Middlebury’s Office of Digital Learning and Inquiry (DLINQ) explores and creates digital practices and spaces that advance the transformative potential of education in students’ lives, and advances digital fluency and critical engagement with the digital at Middlebury. We are a cross-institutional group of instructional designers, digital scholars, and teaching and learning professionals who offer consultations and workshops to faculty, staff, and students at Middlebury.

There is specific training that our IT staff provide for the campus and internally to our technicians and student technicians.

The Middlebury Magazine website provides online access to selected content from the printed publication, digital-first articles, as well as video and podcast content.

The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.

Requirements and business analysis services to ensure IT associated projects provide the most benefit to the organization, including objectives, outcomes, efforts, models, documentation and change management.

This service is for academic uses only. If you have video files (Old VHS tapes, DVDs, etc) you would like digitized and put online in a secure location, we can convert these files for you. 

If you have video files you would like made into a formal video for your academic program/class, we can create short videos for you with our professional editing software.

Request support for an IT related project. Project management of ITS supported projects including full project management, project documentation and project mentoring.

Office 365 includes Word, Excel, Powerpoint, OneNote and Teams.

Use this option for general helpdesk support questions.
Or you may search on this page for the service you need and request support there for best results.

ArcGIS Survey123 is a simple and intuitive form-centric data gathering solution. This tool from ESRI will let you create, share and analyze surveys in just three easy steps.

Lucidchart and Lucidspark are external tools available from and within Canvas, Middlebury's learning management system.

The infrastructure and functionality of our public websites at www.middlebury.edu. This includes our institutional site as well as our schools sites at /college, /institute, /language-schools, /school-english, /schools-abroad, and /writers-conferences.

Mathematics Software to analyze, explore, visualize, and solve mathematical problems.

Any software tools which facilitate collaboration

The platform enables instructors and students to create clickable hotspots to various media types including images, videos, 3D models, and augmented reality content. Elements can link to custom content, websites, or multimedia resources, allowing the creation of branching scenarios and interactive learning tasks.

GET is the Dining Services system for students and their parents wanting to maintain discretionary declining balance meal-plan funds. Dining Services uses GET to allow online access to these funds.

Middlebury ITS has partnered with CampusPress, our WordPress hosting vendor, to provide you with timely and accurate support for all your wordpress website needs. Here’s how to get the help you need.

25Live Pro is the system of record for all use of schedulable space on campus. Event Management uses 25Live Pro to manage event details and support service logistics.

Pressbooks is an easy-to-use book production software that lets you create a book in all the formats you need to publish. You can use Pressbooks to author and publish textbooks, scholarly monographs, syllabi, manuals, fiction and non-fiction books, white papers, and much more in multiple formats.

E-Fax is similar to traditional fax but allows for faxes to be sent and received electronically, without requiring a traditional analog fax machine.

In addition to Azure Virtual Desktop, Middlebury supports several methods for accessing computer remotely.

Google Drive is a cloud storage platform which allows for document storage and collaborative content authoring.