Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Services (4)
Request repair on a Middlebury owned device.
General support for computer hardware and mobile devices including tablets and smart phones.
Request support for peripheral devices, including monitors, mice, keyboards, dongles, cables and other common computer peripheral equipment.
Service related to any virtualized desktop computing environment or remotely accessed desktops. Includes Apporto, Windows Virtual Desktop, Azure Lab Services and and Remote Desktop Protocol (RDP) related support