Technology Guide - Summer 2023

Information Technology Services extends a warm welcome!  We offer the following information about our computer resources and support to help you get started as smoothly as possible no matter where you may be located.  Be sure to use your Middlebury College username and password to access our services this summer (rather than credentials from your employer or school); this will help ensure a trouble-free experience.


Need Help? (http://go/helpdesk/)

The ITS Technology Helpdesk is here to help with your computing needs.  You can reach us Mon - Fri, 8:15 am - 8:00 pm; Sat 10 am – 5:00 pm; Sun Noon – 8:00 pm, as follows:

In the Wilson Media Lab at the College DLINQ interns are available to offer support to students via drop-in hours and by scheduling a consultation. DLINQ interns can help students with a variety of teaching & learning tools and practices, as well as digital and multimedia tools, including Canvas, Zoom, Panopto, WordPress, and others. Students needing assistance with multimedia projects for their classes are encouraged to connect with DLINQ early in the project process.

What’s New This Summer?

Wireless Certificate Update

The security certificate used on our campus Wi-Fi networks was updated this past March. As a result of this change, you will likely be asked to trust a new certificate for “” when you connect to Wi-Fi this summer.  Please trust this certificate when prompted.  If you run into issues you may need to disconnect or forget the network and then reconnect.

Printing (http://go/howtoprint/

Printers that used to be available through the former Non_Library_Printers queue are now available through our MiddBW and MiddColor print queues, making it even easier to release print jobs where convenient.  The MiddBW queue will default to black and white, double-sided; the MiddColor queue will produce color, single-sided prints to align with the most common use of color for signs and graphs.  You can change these default settings on screen or at the printer by adjusting the single or double-sided options.  Tip:  When requesting a printout, be sure to select MiddBW unless your document truly requires color ink as you will be charged more per page for jobs sent to MiddColor.

Check out http://go/howtoprint/ for specifics about how to send a print job from your own computer using our mobility print service.  Visit http://go/print/ for general information about printing on campus and how to manage your printing account. 

E-mail (http://go/mail/)

All students, faculty, and staff have a cloud-hosted Exchange e-mail account.  E-mail is the standard messaging method at Middlebury College.  It is your responsibility to monitor your e-mail for communications.  These accounts are retained for at least six months after you leave Middlebury.

  • Your e-mail address is in the format

  • If you need to change or reset your password, refer to http://go/passwordhelp/.

  • To access your e-mail using a web browser, visit http://go/mail/.  Provide your full Middlebury e-mail address and password to log in.

  • All accounts are protected by multi-factor authentication (MFA).  If you use the Microsoft Authenticator App for security elsewhere you will still need to add your Middlebury account.

Use GO to Navigate Our Website

GO is a utility that provides a fast way to navigate to many common services on the Middlebury website.  To use it, type a GO Shortcut (such as http://go/usego/) into your browser’s Address field. You will have immediate access to the pages you want to use.  There are hundreds of registered GO shortcuts; visit http://go/gotionary/ to explore or create your own. Try these:

To view this website

Type this when ON-campus network

Type this when OFF-campus

BannerWeb (course schedule, finances, grades, and more)

http://go/bw/ (or go/bw/)

Canvas Help

http://go/canvashelp/ (or go/canvashelp/) 

College Directory

http://go/dir/ (or go/dir/)

Foreign Language Input

http://go/languageinput/ (or go/languageinput/)

Which MFA Setup Should I Choose?

http://go/whichmfa/ (or go/whichmfa/)


Course Content & Resources Via the Course Hub (http://go/hub/)

The Course Hub is Middlebury's gateway to course content for students and faculty.  The Semester Dashboard shows you the resources for all your registered courses – at a glance you can see Canvas sites, course information, and other connected resources.

For help with our learning management system, Canvas, see the Canvas Quick Overview for Students (

File Storage (http://go/cloudoverview/)

All faculty, staff, and students can store files in Middlebury’s OneDrive and/or Google Drive cloud accounts using their Middlebury e-mail address and password.  The contents of your cloud storage accounts are deleted after you leave Middlebury.  Visit http://go/cloudoverview/ to learn about these storage options.  We strongly recommend use of Middlebury’s cloud storage because:

  • They provide robust, password-protected storage for your important documents.

  • Automatic synchronization of specified folders to and from the cloud protects your work.  Files are backed up effortlessly so they can be retrieved in case of a virus or hardware failure.  File revision history allows you to revert to a previous version, if needed.

  • Cloud storage is accessible from any networked computer, anywhere.

Connecting to Wireless (http://go/wireless/)

You can connect to our secure wireless network, MiddleburyCollege, using your Middlebury account ( and password.  Connection to the campus network allows access to our e-mail system, cloud storage, and to the Internet.


Article ID: 608
Thu 4/6/23 1:59 PM
Wed 5/3/23 3:34 PM