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Virtual and Remote Desktops
Service related to any virtualized desktop computing environment or remotely accessed desktops. Includes Apporto, Windows Virtual Desktop, Azure Lab Services and and Remote Desktop Protocol (RDP) related support ... ) related support
Apporto - Apporto is a virtualization tool which allows apps and virtual desktops to be delivered via web browser. No VPN or desktop client required.
Other Virtual / Remote
Zoom Phone Quick Start Guide
How to make a call
In the Zoom desktop client or mobile app, click the Phone tab.
Enter a name, number or extension.
Click the blue phone icon .
How
Adobe Creative Cloud File Storage
stored in Google Drive using a Windows computer
There is a "Google Drive" icon under This PC for Windows
Files stored in Google Drive using a Macintosh computer
There is a "Google Drive
Windows - First Time Login User Guide
while it installs essential apps like Antivirus and OneDrive.
Login, allow initial account setup to complete, and complete the MFA prompt a second time if you are off-campus. The MFA prompt will
How To Install Perceptive Content EP4 (version 7.7)
Click the Window key (or click the Start button) to open the Start menu.
Click the gear icon in the Start menu.
Click on the Apps icon.
Under
Windows 11 - First Time Login User Guide
. This can take between 5-25 minutes depending on your internet speeds. The computer will reboot once or twice during this phase while it installs essential apps like Antivirus and OneDrive.
Log in
How to Add Bookmarks on your Web Browser
use. Click the appropriate link below to view detailed instructions for your browser.
Web Browsers
Firefox
Google Chrome - You can select which type of device you're using at the top of the page.
Microsoft Edge
Safari on iPhone
Safari on Mac
How to Access Secure Storage on Sharepoint Online with a Mac Device
and install apps. This means that secure storage and conditional access has been set up on your system.
Additional Notes
You do not need to keep Microsoft Edge as your default browser once
Call Queues
How to log in/out of a call queue
Within the Zoom Desktop App – click on the letter of your first name in the top right-hand corner.
Click on Receive Queue calls
Select the call queue you would like to sign into or leave by clicking the slider.
Getting your syllabus into doc/docx format
Click Export To
Click Microsoft Word
Click Word Document
Save the document
Google Docs
Click File
Click Download
Click Microsoft Word (.docx)
Save the document
LaTeX
How to Create a PDF from an Image
app for smartphones that allows you to take a picture of your document and converts it to PDF for you.
Adobe Scan is a comprehensive scanning tool that is available for active Middlebury faculty
List of Resources Available from Off-campus
features the most frequently used:
Apporto allows apps and virtual desktops to be delivered via web browser. No VPN needed! Use http://go.middlebury.edu/apporto in your web browser then log in with
Email and Calendaring
web browser at Outlook Web App
How Do I Get Help?
To request support, submit a service request using the link on this page.
Issues accessing Middfiles from VPN
If user is on MacOS, change connection string to smb://middfiles.middlebury.edu instead of cifs://
Add user to VPNMTU group, and have user "refresh connection" on global protect app.
If connection ... protect app.
MacOS specific recommendations:
change connection string to smb://middfiles.middlebury.edu instead of cifs://
If connection issues still exists, make changes to turn off
Search
The Search component can be used to add a search box and results to let users search your site, or just a portion of your site using Google Custom Search Engine. This needs to be set up ahead of time