FOLLOW UP EMAIL
October 22, 2026
Champlain Community,
In May, you received a message from us regarding a Canvas cybersecurity incident reported by Instructure. We’re writing today to share an update on how students and employees impacted by the incident will be notified based on Instructure's established process (Instructure Security Incident Updates).
What to Expect:
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Direct Notifications: All impacted individuals will receive an email sent directly from notice@mail.krollnotifications.com with a subject line of “Notice Regarding Your Personal Information.”
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Recipient Addresses: Notifications will be sent to either your Champlain email address or your personal email address, depending on the contact information provided to Instructure. You will want to monitor your SPAM folder as well for this message.
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Actionable Guidance: The emails from Instructure will include specific instructions and important information.
Security Reminder:
Please continue to stay vigilant regarding unexpected messages. While legitimate notifications will come directly from Instructure, always exercise caution with links or requests for personal information. You can forward any suspicious emails to champsupport@champlain.edu.
If you have any questions or concerns, please feel free to reach out to the ChampSupport at champsupport@champlain.edu or contact me directly.
Kindly,
Diana Matot
Vice President for Technology & CIO
Champlain College