Knowledge Base

Categories (8)

Accounts and Access

Learn how to reset your password and unlock your account.

Communication and Collaboration

Information about email, telephone, and video conferencing tools.

Computers, Printers and Mobile Devices

Information about using computers, printers, hardware, and mobile devices on campus.

Information Security

Learn about viruses, malware, or email phishing as well as Champlain's IT security, data integrity and compliance policies.

Media and Web Services

Information about media and A/V services as well as website or blog creation.

Network and Connectivity

Information about network access, connectivity issues, server and storage management, virtual machines, and data recovery.

Software and Applications

Learn about software and business applications including Adobe, ImageNow, and EMS (Event Management System). Find information about discount ed software for students.

Teaching, Learning and Classrooms

Information about Canvas, classrooms or computer lab technology, library technology, and lecture capture tools.

Articles (1)