Canvas Studio - Installing Screen Recorder Software

The first time you record on a computer directly from Canvas Studio, you will be prompted to install an application.


Follow the instructions and install the application.  You may need to find the installer file in your downloads folder.

Mac Users

If you are using a Mac, you will need to enable permission for the Screen Recorder to access your camera, microphone and record your screen.

Later when you try to record your screen, you will see the message, "Screen Recorder Launcher would like to record this computer's screen.

You will need to open your system preferences.

  1. Go to Security & Privacy in System Preferences
  2. Select the "Privacy" tab
  3. Click the Lock icon to unlock the screen.  You may be asked to enter admin credentials.
  4. Choose "Screen Recording" on the left side (you may need to scroll down)
  5. Enable "Screen Recorder" 




Article ID: 288
Tue 4/12/22 1:05 PM
Wed 4/13/22 3:37 PM