GMHEC Technical Requests

Technical services provided by member schools to the GMHEC organization.

Services (14)

Adobe

Adobe (Access support provided by SMC; How To support by GMHEC)

Banner Security Request

Banner Security (support provided by MIDD)

Computer Issues

Computer hardware support (provided by GMHEC).

Cyber Security Training

Cyber Security Training (support provided by MIDD)

Email (GMHEC)

Use this service to request GMHEC Email Support (Issues support by MIDD; How To support by GMHEC).

Google Drive - Team Drive Folder

New Google Team Drive Folder creation (by CC).
Existing Team Drive permissions and How To support (by GMHEC).

IT Onboarding/Offboarding for GMHEC Employees

Technical services done by GMHEC for new or terminated GMHEC employees. (Service provided by GMHEC)

Microsoft Office 365 & One Drive

Microsoft Office 365 Applications & One Drive (Licensing support provided by SMC; How To by GMHEC)

Oracle Access Support for GMHEC

Oracle Access Support for GMHEC (support provided by GMHEC).

TDX Helpdesk Ticketing

TDX TeamDynamics Helpdesk Ticket System (support provided by CC)

Third-Party Email Request

Requests to create or remove a GMHEC e-mail account for third-party consultants. (Service provided by MIDD.)

VPN/GlobalProtect

VPN/ GlobalProtect (support provided by MIDD)

Zoom Telephone

Zoom Telephone (access support provided by MIDD; How To by GMHEC)

Zoom Videoconference

Zoom videoconference (License support provided by MIDD; How To by GMHEC)