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Services or Offerings?
Adobe
  1. Services
  2. GMHEC Technical Requests
Adobe (Access support provided by SMC; How To support by GMHEC)
Banner Security Request
  1. Services
  2. GMHEC Technical Requests
Banner Security (support provided by MIDD)
Computer Issues
  1. Services
  2. GMHEC Technical Requests
Computer hardware support (provided by GMHEC).
Cyber Security Training
  1. Services
  2. GMHEC Technical Requests
Cyber Security Training (support provided by MIDD)
Email (GMHEC)
  1. Services
  2. GMHEC Technical Requests
Use this service to request GMHEC Email Support (Issues support by MIDD; How To support by GMHEC).
Google Drive - Team Drive Folder
  1. Services
  2. GMHEC Technical Requests
New Google Team Drive Folder creation (by CC).
Existing Team Drive permissions and How To support (by GMHEC).
IT Onboarding/Offboarding for GMHEC Employees
  1. Services
  2. GMHEC Technical Requests
Technical services done by GMHEC for new or terminated GMHEC employees. (Service provided by GMHEC)
Microsoft Office 365 & One Drive
  1. Services
  2. GMHEC Technical Requests
Microsoft Office 365 Applications & One Drive (Licensing support provided by SMC; How To by GMHEC)
Oracle Access Support for GMHEC
  1. Services
  2. GMHEC Technical Requests
Oracle Access Support for GMHEC (support provided by GMHEC).
TDX Helpdesk Ticketing
  1. Services
  2. GMHEC Technical Requests
TDX TeamDynamics Helpdesk Ticket System (support provided by CC)
Third-Party Email Request
  1. Services
  2. GMHEC Technical Requests
Requests to create or remove a GMHEC e-mail account for third-party consultants. (Service provided by MIDD.)
VPN/GlobalProtect
  1. Services
  2. GMHEC Technical Requests
VPN/ GlobalProtect (support provided by MIDD)
Zoom Telephone
  1. Services
  2. GMHEC Technical Requests
Zoom Telephone (access support provided by MIDD; How To by GMHEC)
Zoom Videoconference
  1. Services
  2. GMHEC Technical Requests
Zoom videoconference (License support provided by MIDD; How To by GMHEC)
Adobe How To Support
  1. Services
  2. GMHEC Technical Requests
  3. Adobe
Adobe How To Support (by GMHEC).