ChamplainPSK WiFi Network

ChamplainPSK is a Wi-Fi network for devices that are not able to use the Champlain Wi-Fi network. This can often be the case with older devices, game consoles or smart assistants which can only be configured to connect to the network with a password and no username. Using the ChamplainPSK network offers the following advantages over using the ChamplainGuest network:

1) The ChamplainPSK network is encrypted.

2) You won’t have to re-register your device as often as you do on the ChamplainGuest network.

To use the ChamplainPSK network, you must first register your device. You can do this at clearpass.champlain.edu. Log in to clearpass.champlain.edu with your standard Champlain username and password. You’ll also need the MAC address of your device to register it.

Once you have registered your device, configure it to use the ChamplainPSK network. Contact ChampSupport if you need the password.

Here are some frequently asked questions (FAQs) about the ChamplainPSK Wi-Fi network:

Question: How many devices can I register simultaneously on ChamplainPSK?

Answer: You may register a maximum of eight (8) devices.  If you run out you may remove a device as detailed in the instructions on this page.

Question: What is a MAC address and how do I find my device’s MAC address?

Answer: MAC addresses  are a unique identifier given to a networking device when it is manufactured and no, it’s not related Apple Macintosh computers. They are 12 digits long and usually look like this: 12:34:56:78:90:AB. Usually you can find them on a sticker on the device itself or the packaging.

Question: Will I have to re-register my device(s)?

Answer: Device registrations last for 4 years. You should not have to re-register a device during your Champlain College career.

Question: Why is this network called ChamplainPSK?

Answer: PSK stands for Pre-Shared Key. You need a Pre-Shared Key (or password) to access this network.

Question: My game console isn’t getting the right IP, how can I fix that?

Answer: Open a ticket by emailing champsupport@champlain.edu for assistance and make sure to mention that you have a game console that isn’t profiled correctly on ChamplainPSK. For faster service include the MAC address of the device in initial your email.

Question: My device is connected but can’t get access, what’s wrong?

Answer: Double check that you have registered the device with the correct MAC address.  If you are sure it is correct please open a ticket with champ support for assistance at champsupport@champlain.edu.

Below are instructions for registering/managing your devices:

How To Register A Device:

1. Go to the self-registration page at: https://clearpass.champlain.edu/guest/auth_login.php
2. Enter your Champlain computer username (typically the part before the “@” in your email address) and your password and click Login.
3. On the left side menu click on “Create Device”
4. Populate the 12 character WiFi MAC Address of your device in the “MAC Address” field.  If you aren’t sure what this is please contact your device manufacturer for assistance in identifying what it is.  You may use “:”, “-“, or no delimiters at all when entering this.  Once entered the system will delimit the MAC Address with dashes, regardless of what you use when initially entering, this is normal.
5. Enter a device name in the “Device Name” field.  This is a friendly name for your use.  For example you could write “My Game Console” or “My Smart Speaker”.
6. Read and understand the terms of use and if you accept check the box and click on the “Create” button.
7. Your device should now be registered.  The registration will expire within 4 years.

How To Edit A Registered Device:

1. Go to the self-registration page at: https://clearpass.champlain.edu/guest/auth_login.php
2. On the left side menu click on “Manage Devices”
3. Click on the row for the device you would like to edit.
4. Click on the “Edit” link that appears under the device row.
5. You will see the information you entered as well as the current device profiling that was determined automatically.
6. You can update the mac address or device name and then click on ‘Update Device” to update the device entry.

How To Remove A Registered Device:

1. Go to the self-registration page at: https://clearpass.champlain.edu/guest/auth_login.php
2. On the left side menu click on “Manage Devices”
3. Click on the row for the device you would like to remove.
4. Click on the “Remove” link that appears under the device row.
5. Click on the radial button for “Delete Account” (remember there is no “undo” for this, as stated on the page).  If you do accidentally delete a device you wanted you can re-register it using the instructions on this page.
6. Click on “Make Changes” and the device will be removed.