Clear Browser Cache

These instructions explain how to clear your cache in different browsers and operating systems.  Follow the steps for the browser you use.

Return here easily using go/clearcache/.

General tips

When troubleshooting issues with any site, always exit your browser completely after clearing your cache before attempting to access the site again. In Windows, close all your browser windows; in macOS, quit (Command + Q) your browser.

Please clear your browser's cache and cookies for at least the last 24 hours. Opting to clear "all time" cache and cookies is more likely to resolve the problem and prevent it from recurring.

Instructions

Regardless of your browser, make sure to select both cache and cookies. Cache will likely show some variation of "cached images, files, and pages", and cookies as "cookies and other site data". 

Click the appropriate link below to view detailed instructions for your browser.

TIP:  On Windows computers, pressing Ctrl + Shift + Delete will call up a dialog box to clear recent browsing history; on Mac computers, use Command + Shift + Delete. 

Web Browsers

• Firefox

• Google Chrome - select device type at the top of the page

• Microsoft Edge - open the drop-down for "Delete all cookies"

• Safari:

  • iOS (iPhone, iPad)

  • macOS (Mac)

Need help?

If you need assistance clearing your cache or deleting your browser history, call the ITS Helpdesk at 802-443-2200, or join the Helpdesk Zoom at go/helpdeskzoom/.