Zoom Manual Update

The Zoom client may sometimes prompt for a "manual update" when trying to join a meeting.

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If this message shows up, it can often be self-resolved. To fix this, please do the following: 

1. Fully quit the Zoom app. On Windows, right-click the icon in the windows task bar, then select "exit". On MacOS, click the app name in the top bar and select "quit"

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2. Open the Settings app on your computer, then navigate to the Apps section, and then Installed Apps if available:

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3. Find the Zoom entry, then click the menu option to uninstall it:

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4. follow the prompts to fully un-install the Zoom app, and remove settings if possible.

5. Download the new updated version from this link: Zoom Download. 

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6. After downloading, make sure to run the installer and follow all prompts to "continue", "accept", or "allow" the program to install fully. 

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7. Once the installation completes, you should be able to join your meeting or start hosting new ones. If you require any further assistance, please reach out to ChampSupport

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Details

Article ID: 591
Created
Mon 2/27/23 9:59 AM
Modified
Thu 2/29/24 3:15 PM