How to log in/out of a call queue on the Zoom Desktop App
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Within the Zoom Desktop App – click on the letter of your first name in the top right-hand corner.
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Click on Receive Queue calls
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Select the call queue you would like to sign into or leave by clicking the slider.

How to log in/out of Call Queues on the Zoom mobile app:
- In the Zoom mobile app navigate to the ...More menu in the bottom right hand corner.
- Open the Phone option under Settings

- Locate Call Queues under Receive Shared Calls (it will indicate how many queues you are a part of)

- Once your Receive Shared Calls menu is open, you will see the individual call queues you are a part of. You can then disable all call queues or disable individual ones.
