Zoom Phone - Call Routing

How to Disable the Zoom Application from Ringing, Call Routing, and adding another phone to Zoom 

  1. Sign into the Zoom Web Portal – https://middlebury.zoom.us 

  1. Click on Phone. 

Picture showing Phone submenu 

  1. Click on Settings. 

Picture showing Setting Tab in Phone Submenu. 

  1. Scroll to Call Handling and Click on edit. 

Picture showing Business hours and call handling. 

  1. To disable the Zoom application from getting calls change the slider to the off position. 

Picture showing call handling slider for Zoom Applications. 

  1. To add a cell phone number here – Click on add phone number. 

  1. You will need to put the country code in (USA and Canada is the default of +1) with the phone number you want to add and then click on save. 

Picture showing Phone number and country code with a description field. 

  1. The default is to require the number 1 to be pressed before it connects to your personal cell phone. This is so that it doesn’t have your work voice mails go to your personal voice mail. 

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