Issues accessing Middfiles from VPN

Summary

If user is on MacOS, change connection string to smb://middfiles.middlebury.edu instead of cifs://
Add user to VPNMTU group, and have user "refresh connection" on global protect app.
If connection issues still exists, make changes to turn of multichannel smb:
https://support.apple.com/en-us/HT212277
Also make this change to SMB browsing:
https://support.apple.com/en-us/HT208209

Body

Issues Accessing Middfiles from VPN

Users complain of slowness browsing and opening files from Middfiles over VPN

  • Add user to VPNMTU group, and have user "refresh connection" on global protect app.

MacOS specific recommendations:

  • change connection string to smb://middfiles.middlebury.edu  instead of cifs://

If connection issues still exists, make changes to turn off multichannel smb: https://support.apple.com/en-us/HT212277

Also make this change to SMB browsing: https://support.apple.com/en-us/HT208209

Details

Details

Article ID: 286
Created
Thu 3/31/22 10:21 AM
Modified
Tue 9/12/23 9:40 AM

Related Articles

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Connecting to Middfiles or Miisfiles
Instructions connecting to Middfiles or Miisfiles
Using Middlebury File Servers - Macintosh
This page has specific instructions for connecting to and using Middlebury file servers (middfiles and miisfiles) in the Macintosh OSX operating system.
Using Middlebury File Servers - Windows
This page has specific instructions for connecting to and using Middlebury file servers (middfiles and miisfiles) using the Windows operating system.
Cloud storage services such as Microsoft OneDrive (and SharePoint) or Google Drive (and Shared Drives) are commonly used instead of Middlebury file servers.

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