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This article helps you determine who can best assist with your Oracle questions and how to contact them for timely assistance. Remember to check GMHEC’s Knowledge Base (go/gmhechelp/) for detailed instructions and videos covering common finance and HR tasks.

This article explains how to create a request for support (ticket) using the Client Portal.

This article explains how to search the ITS Client Portal for Services and tech solutions (https://go.middlebury.edu/helpme/), and shows a variety of example searches.