Connect to PantherNet Wi-Fi

This article will help you connect to the Middlebury wireless (WiFi) PantherNet network using your personal devices, with detailed instructions on how to connect depending on the type of device.

This fast and secure network is available for use by anyone who has a Middlebury College account. This includes Courtesy Accounts, but does NOT include Guest Accounts.

Use go.middlebury.edu/panthernetconnect/ to revisit this page easily.

 

Contents

 

Instructions — In Brief

  1. In your device's native web browser (i.e., Safari, Edge, or Chrome), visit go.middlebury.edu/panthernet/.

  2. Click JoinNow/Sign In, and...

    • iOSreview and install the configuration profile.

    • Android: install and run the application from the Google Play Store and save the PantherNet network.

    • macOS: run the downloaded application and review and install the configuration profile.

    • Windowsrun the downloaded application.

    • Linux: run the downloaded script. 

  3. When prompted to sign in, use your Middlebury College credentials (username@middlebury.edu and password).

  4. Follow the prompts to finish configuring your device.

  5. After properly configured, your device will automatically connect to PantherNet when in range of the network.

 

Instructions — Detailed

Detailed below are the steps and screens you can expect to see for your device.

iOS (iPhone, iPad, etc.) ​​​​​​
  1. In the Safari browser, visit go.middlebury.edu/panthernet/.

    • If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once the configuration has completed.

    Middlebury SecureW2 iOS Sign In
  2. Tap Sign In. Log in with your full Middlebury email (username@middlebury.edu) and password, and complete the MFA prompts. 

  3. Once signed in, tap JoinNow. A pop-up may appear informing you that "cloud.securew2.com" is trying to download a configuration profile—if it does, tap Allow. When you see the Profile Downloaded pop-up, tap Close.

    Middlebury SecureW2 iOS JoinNow
    SecureW2 iOS allow profile download
    SecureW2 iOS profile downloaded pop-up
  4. Navigate to the Settings app. On the main Settings page, underneath your Apple Account information, tap Profile Downloaded.

    SecureW2 iOS Settings profile
  5. On the Install Profile pop-up, click Install. Enter your phone passcode to continue.

    SecureW2 iOS Install Profile
    SecureW2 iOS profile installation password confirmation
  6. On the Warning page, click Install, then Install again on the confirmation prompt. When the installer is done, tap Done/ in the top right corner. 

    SecureW2 iOS Install Profile warning
    SecureW2 iOS Install Profile confirmation
    SecureW2 iOS Profile Installed
  7. Your device will now automatically connect to PantherNet when in range of the network.

Android device ​​​​​​
  1. In the Chrome browser, visit go.middlebury.edu/panthernet/.

    • If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once the configuration has completed.

    Middlebury SecureW2 Android JoinNow
  2. Under Step 1, tap the Download button. In the Google Play StoreInstall the SecureW2 JoinNow app. Once installed, Open the app. JoinNow will run and begin to download the configuration.

    JoinNow Android app install
    JoinNow Android app open
    JoinNow Android Downloading configuration
  3. A browser window will open asking you to log in. Log in with your full Middlebury email (username@middlebury.edu) and password, and complete the MFA prompts. After signing in, Continue to the JoinNow MultiOS app, where the app will begin Enrolling and issuing the certificate.

    SecureW2 Android Continue
    JoinNow Android enrolling
  4. Once the certificate is enrolled, tap Next in the JoinNow app, and Save the PantherNet network in the Android prompt window. 

    JoinNow Android notification next
    JoinNow Android Save network
  5. The application should confirm that your device is now configured to connect to the network.

    JoinNow Android device configured
  6. You may now uninstall the JoinNow MultiOS app from your device. 

  7. Your device will now automatically connect to PantherNet when in range of the network.

macOS computer ​​​​​​
  1. In the SafariFirefox, or Chrome browser, visit go.middlebury.edu/panthernet/.

    • If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once the configuration has completed.

    Middlebury SecureW2 macOS JoinNow
  2. Select the option "Configure via dissolvable Agent" and click JoinNow. The WiFi_Middlebury_College_JoinNow.dmg file will begin to download.

    • Depending on the browser you use, you may be asked to allow downloads from "cloud.securew2.com"—if it does, click Allow

    JoinNow macOS download
    SecureW2 macOS allow downloads
  3. When the download is complete, run the downloaded application (double-click the download, then double-click the application file). macOS will ask for confirmation to run the JoinNow application. Click Open

    • If the app does not appear to launch (i.e., the next step does not appear), your security settings may be preventing the app from running. Open System Settings, navigate to the Privacy & Security tab, scroll down the page, and under Security look for '"WiFi_Middlebury_College_Wrapper" was blocked to protect your Mac'—if you see this, click Open Anyway

    JoinNow macOS download application
    JoinNow macOS run confirmation
    JoinNow macOS app blocked
  4. macOS will ask you to allow "WiFi_Middlebury_College_Wrapper" to find devices on local networks. Click Allow.

    • This permission is required in order to connect to the network.

    JoinNow macOS local network access
  5. SecureW2 JoinNow will now run. Click Next. macOS will ask you to allow "WiFi_Middlebury_College_Wrapper" to control access to your default web browser. Click Allow.

    • This permission is required in order for the application to register the login to your account on your browser. 

    JoinNow macOS sign-in prompt
    JoinNow macOS allow Safari access
  6. A browser window will open asking you to log in. Log in with your full Middlebury email (username@middlebury.edu) and password, and complete the MFA prompts. Sign in is complete when you see "Authentication successful".

    • JoinNow may prompt you for your macOS credentials in order to make system changes—if it does, enter your macOS login username and password, and click OK

    SecureW2 macOS Authentication successful
  7. JoinNow will generate a key and enroll the certificate, then notify you that a profile will be installed. Click Next. A pop-up will notify you of Profile Downloaded. Click OK.

    JoinNow macOS install profile
    SecureW2 macOS Profile Downloaded
  8. Open macOS System SettingsDouble-click the downloaded Middlebury College PantherNet profile listed in the Profile Downloaded tab. On the installation detail window, click Install... in the lower-left corner. In the confirmation pop-up, click Install

    SecureW2 macOS PantherNet profile
    SecureW2 macOS PantherNet profile installation details
    SecureW2 macOS PantherNet profile installation confirmation
  9. The Device Management/MDM installer will ask for your permission to install the profile. Enter your macOS username and password, and click OK.

    SecureW2 macOS Device Management/MDM confirmation
  10. macOS may ask you to allow "SecureW2 JoinNow" to access your current location—if it does, click Allow

    • This permission is not required in order to connect, but will enable auto-joining when in range of the network. JoinNow does not record or report your physical location.

    SecureW2 macOS access device location
  11. The application will now configure your device for connection and attempt to connect to the PantherNet network.

    • If you are in range of PantherNet:

      1. You will get a pop-up from eapolclient asking to use the SecureW2 key in your keychain. This is the software that connects to secure networks such as PantherNet. Enter your macOS login password and click Always Allow

        • If you do not click Always Allow, you will be prompted for your password every time you connect to PantherNet. You may select Always Allow when prompted again in the future.

        SecureW2 macOS eapolclient keychain
      2. When the application says "SecureW2 JoinNow app has successfully configured the PantherNet network", the process is complete. Click Done

        JoinNow macOS configuration success
    • If you are not in range of PantherNet:

      1. On the JoinNow window, click Continue—do NOT click Retry, as this will restart the entire JoinNow process.

        JoinNow macOS configuration success, not in network range
      2. When the application says "Joined...", the process is complete. Click Done

        JoinNow macOS Joined
  12. You may now eject and delete the WiFi_Middlebury_College_JoinNow.dmg file.

  13. Your device will now automatically connect to PantherNet when in range of the network. 

    • If you were not in range of PantherNet when configuring network access, see step 11in range of PantherNet for first-time connection instructions. 

Windows computer ​​​​​​
  1. In the EdgeFirefox, or Chrome browser, visit go.middlebury.edu/panthernet/.

    • If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once the configuration has completed.

    Middlebury SecureW2 Windows JoinNow
  2. Click JoinNow. The WiFi_Middlebury_College_Wrapper.exe file will begin to download.

    JoinNow Windows download
  3. When the download is complete, run the downloaded application (click Open file). 

    • Windows may prompt you for permission to run the application—if it does, click Yes.

  4. Windows may ask you to allow SecureW2_JoinNow to access your location—if it does, click Yes.

    • This permission is required in order to configure Wi-Fi settings, which is linked to location settings. JoinNow does not record or report your physical location.

    SecureW2_JoinNow Windows location access
  5. JoinNow will now open. Click Next to begin the process. 

    JoinNow Windows sign-in prompt
  6. A browser window will open asking you to log in. Log in with your full Middlebury email (username@middlebury.edu) and password, and complete the MFA prompts. Sign in is complete when you see "Authentication successful". 

  7. The application will now enroll and issue a certificate, configure your device for connection, and attempt to connect to the PantherNet network.

    • If you are not in range of PantherNet, wait for the "Configuration succeeded" screen, then click Continue—do NOT click Retry, as this will restart the entire JoinNow process.

    • If you are in range of PantherNet, you will be automatically connected. 

    JoinNow Windows configuration complete, not in network range
  8. When the application says "Joined...", the process is complete. Click Done

    JoinNow Windows configuration complete
  9. You may now delete the WiFi_Middlebury_College_Wrapper.exe file.

  10. Your device will now automatically connect to PantherNet when in range of the network.

Linux ​​​​​​
  1. In the EdgeFirefox, or Chrome browser, visit go.middlebury.edu/panthernet/.

    • If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once the configuration has completed.

    Middlebury SecureW2 Linux JoinNow
  2. Click JoinNow. The SecureW2_JoinNow.run file will begin to download. 

    SecureW2 Linux downloading
    SecureW2 Linux download
  3. When the download is complete, open the terminal, navigate to your download folder, and run sh SecureW2_JoinNow.run. JoinNow will inform you that it will launch a separate dialog to sign in; type Next and hit Enter. 

    • A directory ~/.joinnow/ will be created. This contains your certificate files. Do not delete these files or this directory.

    SecureW2 Linux run prompts
  4. A browser window will open asking you to log in. Log in with your full Middlebury email (username@middlebury.edu) and password, and complete the MFA prompts. Sign in is complete when you see "You can close this window after client finishes onboarding". 

  5. Once authenticated, JoinNow generate and install your certificate and PantherNet profile within NetworkManager. 

    • If you are in range of PantherNet, your device should automatically connect to it. 

    • If you are not in range of PantherNet, type Continue and hit Enter—do NOT type Retry, as this will restart the entire JoinNow process.

  6. You may now delete the SecureW2_JoinNow.run file.

  7. Your device will now automatically connect to PantherNet when in range of the network.

 

FAQ

Q: Why can't I join with just my username and password, same as MiddleburyCollege?
  • PantherNet uses certificate-based authentication, as opposed to the current NTLM v1 authentication protocol; this requires each individual device be registered and issued a certificate to connect, rather than connecting with just your credentials. 

Q: Why do I see a privacy warning when my device is joined to PantherNet?
  • PantherNet does not use private Wi-Fi addresses, which on some devices, when disabled, automatically triggers a privacy warning regarding tracking by the wireless provider. However, PantherNet is a secure network. 

Q: Why am I being asked to allow JoinNow to access my current location?
  • This permission enables auto-joining the network when in range of PantherNet, but is not required to connect. JoinNow does not record or report your physical location.

Q: Is this change only happening on the Vermont campus?
  • While the network name that is being retired is “MiddleburyCollege”, that is also the primary network in use at Monterey, the DC Office, and the Bread Loaf campus. PantherNet will be replacing MiddleburyCollege in all locations.

Q: Is MiddleburyGuest changing?
  • No.

Q: Is MiddleburyIoT changing?
  • No.

Q: Is eduroam changing?
  • Eduroam wireless will continue to be available as part of the Middlebury network options.

  • Authentication will remain unchanged for visitors, as authentication requests to eduroam are sent from the Middlebury network to the home institution.

  • Middlebury users are encouraged to use PantherNet when on campus, but will need to install a certificate to connect to eduroam with their Middlebury account (whether at home or on the road). Return here later for updated documentation.

Q: Why are we making this change?
  • Certificate-based authentication provides a more reliable and secure Internet connection. We are changing now because Microsoft is soon retiring the NTLM v1 authentication protocol that MiddleburyCollege Wi-Fi uses. 

Q: Are there benefits to this change?
  • Yes—beyond changing because the current authentication protocol we use is being retired, this solution prevents password changes to your account resulting in your account locking.

  • Additionally, PantherNet certificates may be pre-installed, even when out of range of the network.

 

Troubleshooting

Request Wireless Network Support Print Article

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