Zoom Phone Voicemail

Zoom Phone Voice Messages can be accessed in various locations:

• Via the Zoom App
• Via the Zoom web site
• From your email inbox (including audio transcript)

How to Record a Voice mail Greeting on the Web 

1. Sign into the Zoom Web Portal – https://middlebury.zoom.us 

2. Click on Phone. 

3. Click on Settings. 

4. Scroll to Call Handling, Scroll to Greeting & Leave voice mail instruction and then click on Edit.  

5. The Edit drop-down will then allow you to click on Add Audio 

   

6. You can then pick how you want to create a greeting by doing Text to Speech which will use a synthesized voice to create your recording. 

7. Click on Record by computer if you would like to record your own. 

8. You may be prompted to allow recording from your browser for it go to go through. There should be prompts to show up that tell you what to do. 

9. This will open a window where you can adjust your microphone volume. Click on Next once you have done so. 

10. Click on Record and record your message. 

11. Click on the red square to stop recording. 

12. You can press the play button to listen to it as a test. 

13. Click on Add to add it to the Audio Library. 

14. It will be called “custom” by default. You will need to click the edit button next to the name to change the name of the recording. 

15. Click on use the Audio to make it your voice mail.  

16. You can always change the active voice mail by coming into here and selecting the one you want to use from the drop down arrow.