Communication and Collaboration

Documentation on IT services that facilitate institutional communication and collaboration needs. Includes e-mail, calendaring, telephony/VoIP, video/web conferencing, unified communications, web content management system, web application development and hosting, and media development.

Categories (3)

Web Services

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
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Voice

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Email and Calendaring

Contains articles about email and calendaring use
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Articles (7)

Pinned Article How to Log on to Zoom at Middlebury

This article explains how to log on to Zoom at Middlebury using Single Sign On (SSO) on a web browser or using the Zoom client app.

Download Voice Messages from Cisco System

Description of how to download files from Cisco telephone system for alternate storage.

eFax

How to send an electronic fax with Middlebury's eFax program

How to Create Custom Fields

This article explains how to create custom fields that are used to get additional information when bookings are set up.

How to Set Up Services or Appointment Types

This article explains how to set up Services or Appointment Types.

MIcommunity

Sending Faxes from Public Multi-Function Devices