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This article explains how to access a shared exchange mailbox using Outlook for the Web (OWA), aka Webmail.

This article explains permissions needed in order to access another person's or organization's mailbox.  It also describes how to add the mailbox to Outlook on a PC or Mac, or work with it using Webmail.

This article explains the difference between Outlook's shared calendars and room resources, as well as how to request and then use them.