Use Webmail to Access a Shared Account (PC & Mac)

Accessing a shared mailbox via Webmail provides a way to adjust settings and rules that pertain to just the shared account rather than your own — without the need for a password.  

To see more info regarding adding the mailbox to the Outlook application, see the related article Add Another Mailbox in Outlook.
 

Here's how to access the shared mailbox:

  1. Open a browser and log in to Webmail with your own username and password at go/mail/.

  2. Click the account icon in the top right of the screen, then choose Open another mailbox from the drop-down.

  3. Type the email address of your shared mailbox, select it from the list, and click Open.

  4. A separate tab will open on your browser for the shared account.  You can now adjust settings for this account (via the gear cog icon), create mailbox rules, add contacts, and more — all of which are specific to the shared account, rather than your own.

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