Access a Shared Account/Mailbox - Webmail

Accessing a shared mailbox via Webmail provides a way to adjust settings and rules that pertain to just the shared account rather than your own — without the need for a password. For Microsoft's documentation on opening a shared mailbox using Webmail, see Open and use a shared mailbox in Outlook

To see more info regarding adding the mailbox to the Outlook application, see the related article Access a Shared Account/Mailbox - Outlook Application.

 

Direct access

This access will directly open the shared mailbox in a new tab. 

  1. Open a browser and log in to Webmail (go/mail/) with your own Middlebury email.

  2. Click the account icon (circle with your initials or profile picture) in the top right of the screen.

  3. Click Open another mailbox in the drop-down.

    Outlook profile drop-down
  4. Type the email address of the shared mailbox; select it from the drop-down list, then click Continue.

  5. A separate tab will open on your browser for the shared account.

    • You can now adjust settings for this account, create mailbox rules, add contacts, and more — all of which are specific to the shared account, rather than your own.

 

Folder access

This access will show the shared mailbox as a 'folder' under your email account.

  1. Open a browser and log in to Webmail (go/mail/) with your own Middlebury email.

  2. Go to Settings (gear icon).

  3. On the far left, select the tab for Account > Shared with me

  4. Click + Add.

  5. Type the email address of the shared mailbox; select it from the drop-down list, then click Open.

  6. You will see a confirmation that the account has been added, and you can click Close. 

  7. Refresh the tab, after which you should see the account listed as a 'folder' under your email. 

 
Request support Print Article

Related Articles (4)

This article explains permissions needed in order to access another person's or organization's mailbox.  It also describes how to add the mailbox to Outlook on a PC or Mac, or work with it using Webmail.
This article explains how to configure Middlebury email on a variety of devices and platforms. Note: We do not support Gmail.
This article explains how to change membership in distribution lists (groups) used for email distribution and/or controlling permissions (access).
This article contains basic information on what a shared mailbox is, how to request access, and how to add an additional mailbox in Outlook.

Related Services / Offerings (1)

Email is an electronic messaging service available to all Middlebury faculty, staff and students