Computer Distribution

What Is This Service?

The computer distribution service is available for any full time Middlebury employee who needs a computer for their work. All machines to which this service applies will receive a proactive replacement, funded by ITS, every 4-5 years depending on the computer. For more information on our policy, please see here.

Who Is Eligible For This Service?

ITS provides and proactively upgrades the following categories of computers:

  • Full time faculty and staff computers
  • Classroom computers
  • Lab computers
  • Public computers

For new employees, ITS requests two weeks notice to prepare standard model equipment.

How Do I Learn About This Service?

  • Standard computers models for faculty and staff
  • Zero touch computer deployment user guides
  • Installing software on your new computer
  • Computing equipment policy

How Do I Get Help?

ITS provides full support for any Middlebury purchased hardware. Including repair and early replacement when necessary. All computing equipment is purchased with a three year, full coverage warranty.

To request computer repair, please see here.

For inquiries related to your computer replacement, please request support on this page.

 
Request support

Related Articles (1)

This article describes the first time login process on a new, College-issued Mac.

Details

Service ID: 104
Created
Mon 7/19/21 12:37 PM
Modified
Fri 8/23/24 4:41 PM
Audience
Group or groups who are eligible to use the service
Students (All)
Faculty (All)
Staff (All)
Lifecycle
Production