What Is This Service?
The computer distribution service is available for any full time Middlebury employee who needs a computer for their work. All machines to which this service applies will receive a proactive replacement, funded by ITS, every 4-5 years depending on the computer. For more information on our policy, please see here.
Who Is Eligible For This Service?
ITS provides and proactively upgrades the following categories of computers:
- Full time faculty and staff computers
- Classroom computers
- Lab computers
- Public computers
For new employees, ITS requests two weeks notice to prepare standard model equipment.
How Do I Learn About This Service?
- Standard computers models for faculty and staff
- Zero touch computer deployment user guides
- Installing software on your new computer
- Computing equipment policy
How Do I Get Help?
ITS provides full support for any Middlebury purchased hardware. Including repair and early replacement when necessary. All computing equipment is purchased with a three year, full coverage warranty.
To request computer repair, please see here.
For inquiries related to your computer replacement, please request support on this page.