Mac - First Time Login User Guide

This article explains the steps of the initial log in process on a new or replacement College-provided Mac.

Use go/macsetup/ to revisit this page easily.

 

Contents

 

What is "First Time Login" and how does it work?

The First Time Login experience relies on Zero-Touch deployment, which is a modern method for provisioning College-issued, primary-user Mac computers. This method of deployment replaces the need for an ITS staff member to prepare computers before they are deployed to the client. With Zero-Touch, a computer can be delivered directly to a client without ever needing to be physically handled by ITS. 

Apple has a program called Apple School Manager (ASM) which works in conjunction with any number of Mobile Device Management (MDM) systems. Middlebury College uses an application called Jamf Pro for MDM. When computers are enrolled into Apple School Manager, they become assigned to Middlebury College's Jamf Pro server. 

When a Mac is powered on for the first time and gets an Internet connection, the first thing it does is establish a connection to Apple servers. Apple then directs the computer to make a connection with Middlebury's Jamf Pro server and then enrolls itself into the Jamf Pro inventory. After enrollment is complete, Jamf begins to push policies, profiles and software, thereby configuring it automatically. Once Zero-Touch completes, a Self Service application will open on the desktop providing the client with many options to install as the user sees fit. 

 

First Time Login — in Brief

  1. Unbox and plug your computer into a wall power outlet. 

  2. Connect directly to the network via ethernet cable if possible. 

    • If you do not have access to an ethernet cable, connecting to WiFi after powering on is fine.

  3. Power on the computer. 

  4. Choose United States for your region. 

  5. Select Accessibility options as needed, or click Not Now to continue.

  6. If you are not connected via ethernet, now connect to the network via WiFi. For wireless, select “MiddleburyCollege” or, if not on campus, a trusted home network.

  7. Click Continue to allow Remote Management.

    • Enter your full Middlebury email address (username@middlebury.edu format) and password, and complete the MFA (multi-factor authentication) prompt.

    •  Your computer will now set up the Remote Management profiles.

  8. Create a Computer Account: This step will have you create a password to log in to your Mac.

    • NOTE: This password is specific to the device—i.e. if you change your Middlebury account password, this password will NOT update.

    • The Full name and Account name will already be filled in based on your login.

  9. You can enable or disable Location Services at your preference.

  10. Set up Touch ID to easily log into your device using your fingerprint.

  11. You are now logged in and ready to access Middlebury apps and other resources.

 

First Time Login — Full Details

Estimated times in parentheses are based on a fast Internet connection by a user familiar with macOS and Middlebury login screens. 
 
  1. Unbox and plug your computer into a wall power outlet. 

  2. Connect directly to the network via ethernet cable if possible. 

    • If you do not have access to an ethernet cable, connecting to WiFi after powering on is fine.

  3. Power on the computer. 

  4. Choose the country/region. This defaults to the United States, so you can simply click Continue.

    Region/country selection

  5. Select Accessibility options as needed, or click Not Now to continue.

    Accessibility settings
  6. A hard-wired ethernet connection is best, but you are welcome to connect via WiFi if that is the only Internet connection available. For wireless, select “MiddleburyCollege” or, if not on campus, a trusted home network.

    Select WiFi network
  7. If desired, you can follow the link to learn more about remote management. Otherwise, click Continue to allow Remote Management. (~1 minute)

    Allow Remote Management

  8. Enter your full Middlebury email address (username@middlebury.edu format) and password, and complete the MFA (multi-factor authentication) prompt.

    • You can stay signed on if this device is assigned specifically for your use. 

    Sign in

    Enter password

    Approve sign in request

    Stay signed in?

  9. Your computer will now set up the Remote Management profiles. (~2 minutes) 

    Remote Management profile loading

  10. Create a Computer Account: This step will have you create a password to log in to your Mac.

    • NOTE: This password is specific to the device—i.e. if you change your Middlebury account password, this password will NOT update.

    • The Full name and Account name will already be filled in based on your login.

    Create a computer account

  11. You can enable or disable Location Services at your preference.

    Enable location services

  12. Set up Touch ID to easily log into your device using your fingerprint. (~3 minutes) 

    • For devices with a fingerprint scanner, you may set this up as an alternative to entering your password for installations and other administrative tasks. To skip, click Set Up Touch ID Later.

    Touch ID setup

  13. You are now logged in and ready to access Middlebury apps and other resources.

    • For details on how to download the GlobalProtect VPN client, visit go/vpn/.

  14. You can spotlight search for Self Service to access installers for many Middlebury provided apps, such as Zoom and Microsoft Office.

    Self Service spotlight search

    Self Service app

  15. Post-Setup Assistant - additional information:

    There may be additional notifications as various management softwares install, and the computer may require a reboot after five minutes.

    Computer reboot in 5 minutes

    Upon your next login, you may see the prompt to enable encryption to protect your data.

    Enable FireVault required

    Enabling FireVault

 

Restore saved items & applications

Here is a checklist of items to review for setup on your new computer:

 

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