Zoom Phone Documentation Index

Quick Start Guide - https://support.zoom.us/hc/en-us/articles/4423795399821-Quick-start-guide-for-using-Zoom-Phone 

List of Topics in the Quick Start Guide 

  • How to make a call 

  • How to transfer a call 

  • How to change a call to a meeting 

  • How to send and receive a text (SMS) message 

  • How to check voice mail 

  • How to change your voice mail greeting. 

Getting Started with Zoom Phone - https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users- 

List of topics in the Getting Started with Zoom Phone article 

  • How to sign into Zoom Phone 

  • How to change your Zoom Phone settings 

  • How to sync your contacts within Google, Office 365 and Exchange to Zoom

  • How to use the Zoom desktop application

Customizing Call Handling Settings - https://support.zoom.us/hc/en-us/articles/360059966372 

Listed Topics in Customizing Call Handling Settings - 

  • Turning off the Zoom application from getting phone calls. 

  • Forwarding calls to another line 

Making and Receiving Calls (In Depth) - https://support.zoom.us/hc/en-us/articles/360021087192-Making-and-receiving-calls 

Listed Topics in Making and Receiving Calls –  

  • How to make calls on desktop applications – Windows, MacOS and Linux Operating systems 

  • How to make calls on mobile applications – iOS and Android 

Quick Start Guide for Polycom Phones - https://support.zoom.us/hc/en-us/articles/360038946292 

Listed Topics in Quick Start Guide for Polycom Phones –  

  • How to make a call 

  • How to search the company directory 

  • How to receive a call 

  • How to put a call on hold 

  • How to transfer a call 

  • How to start a three-way call 

  • How to view call history 

  • How to check voice mail 

  • How to set status to do not disturb 

  • How to use line keys  

Details

Article ID: 269
Created
Thu 3/3/22 10:40 AM
Modified
Wed 9/27/23 4:28 PM

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Support for telephony and components of the telephone system including audio conferencing and soft phone software.