Canvas: Learning About and Getting Help

This article contains a variety of resources to help you learn about -- and get help with-- Canvas, Middlebury’s learning management system (LMS).

How do I learn about Canvas?

• See the Office of Digital Learning & Inquiry (DLINQ) documentation for Canvas.
   
• Student Orientation to Canvas: this self-guided Canvas course is designed to help Middlebury students get to know Canvas.  this course provides a step-by-step tour of the most common learning management features.  This course provides a step-by-step tour of the most common learning management features.
   
• Faculty Introduction to Teaching with Canvas: This is a self-guided Canvas course for instructors. Working through this Canvas resource is highly recommended for all instructors new to the platform. for faculty and students.
   
• For both students and faculty:  Instructure (the makers of Canvas LMS) provides guides for Canvas users as well as this library of video tutorials for Canvas.

How Do I Get Help?

• For 24/7 technical support contact Instructure's Canvas Support directly via e-mail to support@instructure.com or by phone hotlines:
  • for students at +1-844-747-2605
  • for instructors at +1-833-890-4166
     
• Users can also chat with Canvas Support when logged in and clicking on the HELP question mark icon [?] at the bottom of the primary menu on the left side of the screen.
   
• For pedagogical or learning design support for Canvas, schedule a consultation with a DLINQ team member.
   
• For other Canvas questions and support, please submit a request using the blue support button at right.