Technology Guide – Spring 2025

Information Technology Services extends a warm welcome!  We offer the following information about our computer resources and support to help you get started as smoothly as possible.

Return to this page easily using go.middlebury.edu/techguide/.

 

Contents

 

Need Help? (go/helpdesk/)

The Technology Helpdesk is here to help with your computing issues.  Services are available in-person and via Zoom.  Our hours are subject to change, but the Helpdesk Hours page will reflect the latest info.  You can reach us as follows:

 
Learn on your own using LinkedIn Learning’s video-based on-demand training covering many software application and career-related skills.  Get started at go.middlebury.edu/LILinfo.
 

Digital Learning and Inquiry (DLINQ) Interns offer student support for a variety of teaching & learning tools and practices, as well as digital and multimedia tools, including Canvas, Zoom, Panopto, WordPress, and others. Students needing assistance with multimedia projects for their classes are encouraged to connect with DLINQ early in the project process.

Faculty needing digital teaching support should visit the Digital Teaching Resources page, attend DLINQ Events, or request a DLINQ Consultation.

Students that wish to to connect with a DLINQ intern may:

 

Your Middlebury Account

In the format of username@middlebury.edu, your Middlebury account provides access to authorized services and resources, such as email, the wireless network, cloud storage on Google and OneDrive, printing, Oracle, Zoom video conferencing, LinkedIn Learning training, Banner, and more.  You should protect your account with a strong password and keep it safe, so it is known only to you.

You will sign into most services offered by Middlebury using Single Sign-On (SSO). I.e., instead of creating a separate account specific to the application/service, the application will use your Middlebury account to log in. Functionally, this often requires not putting your Middlebury credentials directly into the application's username and password fields but instead clicking SSO, and will look like the same log-in screen that you use for your email. 

Multi-factor authentication (MFA) is required for all Middlebury accounts to protect them and our network from potential compromise.  Learn more at go/mfa/, and see our initial setup guide at go/mfaguide/.

See our Account Lifecycle Policy for details about access after you leave campus. See our accounts website for further details. 

 

Connect to Wireless (go/wifi/)

You can connect to our secure wireless network, MiddleburyCollege, using your Middlebury account (username@middlebury.edu) and password.  Connection to the campus network allows access to the internet, printing, and cloud storage.

 

Email (go/mail/)

All students, faculty, and staff have a cloud-hosted Exchange e-mail account.  Email is Middlebury’s standard messaging method, so it is your responsibility to monitor your account for communications.  See Email Configuration (go/emailconfig/) for information about setting up specific email clients. Important: We do not support Gmail.

 

Public Computers and Printing (go/print/)

A list of public computers can be found on the Equipment page. Both Middlebury and Monterey use print queues named MiddBW (prints black & white, double-sided by default) and MiddColor (prints color, single-sided by default). You can adjust the default settings both from the print screen and on the printer itself.  Install these queues for the most flexible printing options. You must be connected to the MiddleburyCollege network to use our printers.

Tip: Unless color is necessary, be sure to print in black and white to conserve resources.
 

Middlebury Campus

Visit go.middlebury.edu/print for information about printing on the Middlebury campus and how to manage your printing account.  Check out go.middlebury.edu/howtoprint for specifics about how to send a print job from your computer.

Important:  Poster print requests cannot be submitted from your own computer; please see our Posters at Middlebury (go/poster/) article to learn more.
 

Monterey Campus

For information and resources about printing at Monterey, see go.middlebury.edu/printingatMIIS.

 

Course Content & Resources via the Course Hub (go/hub/)

The Course Hub (go/hub/) is Middlebury's gateway to course content for students and faculty.  The Semester Dashboard shows you the resources for all your registered courses – at a glance you can see Canvas sites, course information, and other connected resources.

To access our learning management system, Canvas, visit go/canvas/—for more help, see the Canvas Quick Overview for Students (go.middlebury.edu/CanvasStudentQuickguide).

 

Free Software & Learning

Select software titles are available to students, faculty, and staff free of charge, including Microsoft Office 365 and the Adobe Creative Cloud suite.  See go.middlebury.edu/software4me/ to learn more about what we offer and how to obtain it. 

In addition, all active academic year faculty, staff, and students, both here and at Monterey, have full access to all on-demand courses and exercise files offered through our LinkedIn Learning resource.

 

File Storage

All faculty, staff, and students can store files in Middlebury’s OneDrive and/or Google Drive cloud accounts using their Middlebury email address and password.  Visit go.middlebury.edu/cloudoverview to learn about these storage options.  We strongly recommend use of Middlebury’s cloud storage because:

  • They provide robust, password-protected storage for your important documents.

  • Automatic synchronization of specified folders to and from the cloud protects your work.  Files are backed up effortlessly so they can be retrieved in case of a virus or hardware failure. File revision history allows you to revert to a previous version, if needed.

  • Cloud storage is accessible from any networked computer, anywhere.

 

Use GO to Navigate Websites (go/usego/)

GO is a utility that provides a fast way to navigate to many common services and websites, both on the Middlebury website and externally.  To use it, enter a GO shortcut, such as go.middlebury.edu/mail, into your browser’s Address field (NOT the search bar in Google, etc). This will bring you directly to the page of the go link.  There are hundreds of registered GO shortcuts; visit the Gotionary to explore or create your own. See go.middlebury.edu/usego/ to view more details about how GO links work.

Try these:

To view this website...

on the MiddleburyCollege network

on any network

Top Things Students Should Know 
about Tech at Midd

go/topthings/

go.middlebury.edu/topthings

All You Need to Know About Multi-Factor 
Authentication (MFA)

go/mfa/

go.middlebury.edu/mfa

Information Security Education

go/infoseced/

go.middlebury.edu/infoseced

Printing to Public Printers

go/howtoprint/

go.middlebury.edu/howtoprint

Note the extra / at the end of the shortened go links — this is necessary for the shortened links to work. 

The shortened links ( go/_/ ) only work on the MiddleburyCollege network, while the longer links ( go.middlebury.edu/_ ) will work on any network. For MIIS go links, substitute middlebury.edu for miis.edu

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