Information Technology Services extends a warm welcome! We offer the following information about our computer resources and support to help you get started as smoothly as possible no matter where you may be located.
Contents:
The Technology Helpdesk is here to help with your computing issues. While in-person services are currently available, Zoom is a convenient way to get help without coming in. Our hours are subject to change but the Helpdesk Hours page will reflect the latest info. You can reach us as follows:
Learn on your own using LinkedIn Learning’s video-based online instruction covering many software application and career-related skills. Get started at http://go.middlebury.edu/LILinfo.
In the Wilson Media Lab at the College and the Digital Learning Commons at the Institute DLINQ interns are available to offer support to students via drop-in hours and by scheduling a consultation. DLINQ interns can help students with a variety of teaching & learning tools and practices, as well as digital and multimedia tools, including Canvas, Zoom, Panopto, WordPress, and others. Students needing assistance with multimedia projects for their classes are encouraged to connect with DLINQ early in the project process.
All students, faculty, and staff have a cloud-hosted Exchange e-mail account that is protected by multi-factor authentication (MFA). E-mail is Middlebury’s standard messaging method so it is your responsibility to monitor your account for communications. Accounts are retained for one year after you leave Middlebury. See our accounts website for further details.
Select software titles are available to students free of charge, including Microsoft Office 365 and the Adobe Creative Cloud suite. Visit http://go.middlebury.edu/software4me/ to learn more about what we offer and how to obtain it. In addition, students have full access to all online courses and exercise files offered through our LinkedIn Learning resource.
The Course Hub is Middlebury's gateway to course content for students and faculty. The Semester Dashboard shows you the resources for all your registered courses – at a glance you can see Canvas sites, course information, and other connected resources.
For help with our learning management system, Canvas, see the Canvas Quick Overview for Students (http://go.middlebury.edu/CanvasStudentQuickguide).
All faculty, staff, and students can store files in Middlebury’s OneDrive and/or Google Drive cloud accounts using their Middlebury e-mail address and password. Visit http://go.middlebury.edu/cloudoverview to learn about these storage options. We strongly recommend use of Middlebury’s cloud storage because:
- They provide robust, password-protected storage for your important documents.
- Automatic synchronization of specified folders to and from the cloud protects your work. Files are backed up effortlessly so they can be retrieved in case of a virus or hardware failure. File revision history allows you to revert to a previous version, if needed.
- Cloud storage is accessible from any networked computer, anywhere.
Both Middlebury and Monterey use print queues named MiddBW (prints black & white, double-sided by default) and MiddColor (prints color, single-sided by default). Install these queues for the most flexible printing options.
Middlebury Campus
Visit http://go.middlebury.edu/print for information about printing on the Middlebury campus and how to manage your printing account. Check out http://go.middlebury.edu/howtoprint for specifics about how to send a print job from your own computer using our mobility print service.
Monterey Campus
For information and resources about printing at Monterey, see http://go.middlebury.edu/printingatMIIS.
You can connect to our secure wireless network, MiddleburyCollege, using your Middlebury account (username@middlebury.edu) and password. Connection to the campus network allows access to our e-mail system, cloud storage, and to the Internet.
Use GO to Navigate our Website
GO is a utility that provides a fast way to navigate to many common services on the Middlebury website. To use it, type a GO Shortcut (such as http://go.middlebury.edu/usego) into your browser’s Address field. You will have immediate access to the pages you want to use. There are hundreds of registered GO shortcuts; visit http://go.middlebury.edu/gotionary to explore or create your own. Try these: