General Software Support

What Is This Service?

Software support refers to any general support related to installing or using software.

Who Is Eligible For This Service?

Middlebury faculty, staff and students are available to receive basic software troubleshooting and support.

• Middlebury owned computers are eligible for full support of Middlebury distributed software, up to and including erasing and re-installing the computer operating system.
• Best effort support is provided to Middlebury community members on personally owned computers.

How Do I Learn About This Service?

To learn more about our Middlebury software, please review the following resources:

• Academic Software
• Productivity Software
• General information about software on campus
• Where to find applications in installed in labs
• Software knowledge base

How Do I Get Help?

To request help with software, please submit a service request using the link on this page.