Telephone

What Is This Service?

Telephone service comprises all audio calling services including physical phones, voicemail, soft phone software, telephone systems settings, alarm lines, 911 service and many other components related to our larger unified communications infrastructure.

Who Is Eligible For This Service?

 

ITS provides voice services to faculty and staff at the VT campuses and buildings, as well as the Monterey campus and Washington, D.C. office.

Active faculty and staff receive telephone service with local and long distance dialing, voice mailboxes with unified messaging, and access to softphone applications providing instant messaging, presence, and additional features through Zoom Phone.

In addition to your telephone service, our department provides 911 details to Vermont’s emergency services in cooperation with the Department of Public Safety.

How Do I Learn About This Service?

How Do I Get Help?

To request support, submit a service request using the link on this page.

 
Add, Move or Change Telephone Line Request Telephone Support Request Voicemail Support

Related Articles (2)

Links to Zoom Phone documentation content produced by Zoom
Middlebury faculty and staff who need a phone or phone number to do their work may submit a request to Add, move, or change a phone line.

Details

Service ID: 21
Created
Thu 6/3/21 6:04 PM
Modified
Fri 8/23/24 2:24 PM

Service Offerings (3)

Add, Move or Change Telephone Line
Any add, move or change related to a telephone line or telephone.
Telephone Support
General telephone support
Voicemail / Auto-Attendant
The voicemail / auto-attendant system allows users to recording greetings, route calls and receive voice messages.