Knowledge Base

Categories (9)

Communication and Collaboration

Info related to tools such as Email, Microsoft Teams, Zoom, Phones and My SMC Portal

IT Professional Services

Information related to project requests, equipment loan, etc.

Hardware and Printing

Find answers related to SMC hardware such as Operating systems, physical components of your computer, devices or peripherals.

Software and Applications

Information for supported software and business applications such as Adobe, Colleague, Oracle, VMWare, etc.

Educational Technology

Information related to supported educational technologies such as Canvas, Course Design, Echo360 and Learning spaces


Learning material and guides related to maker-centric software in the Makerspace.

Policies and Procedures

Information regarding information technology security policies.

Information Security

Information related to keeping your data and passwords secure

New SMC Employee IT Resource Information

Information Technology Resources for New Employees