Popular Services

Want to create a new Microsoft Team? Please complete the form to request one.


Internal operations - New Hire Computer set up.


The mySMC portal is your one-stop-shop for all things SMC.


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


Have a request that you can't find in our Service Catalog? Use this request form.


Request a new or replacement Knighcard


Request a new data report or assistance with an existing report.


Form to request to get Colleague SSN Access


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Request monitors, mice, and other office equipment


The College has shared network drives available for saving files which need to be shared with your department or team called the O: Drive.


Request the move, swap or temporary relocation of SMC-owned computers and/or peripherals.


Mac Lab support for faculty and students


General help with printing.


General support for hardware and software issues on your office computer


Peer Tutor and Teaching assistant FERPA Confidentiality Form


Digital signs across campus show important information. Request a new digital sign installation.


Course Management Software


Need to schedule a Zoom training?


Support for Colleague, Slate, Blackbaud, and other business-centric software


Your Mikenet account is key to all things SMC.


Request for Makerspace project