Popular Services

Request new software for SMC owned computers.


Request to have Echo 360 recordings automatically recorded.


Request monitors, mice, and other office equipment


Your Mikenet account is key to all things SMC.


Request a new or replacement Knighcard


Internal operations - New Hire Computer set up.


Peer Tutor and Teaching assistant FERPA Confidentiality Form


Our classrooms are equipped with desktop computers, projection systems, and a number of additional technology.


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Have a request that you can't find in our Service Catalog? Use this request form.


Form to request to get Colleague SSN Access


Request a new data report or assistance with an existing report.


Reconciling Purchase Cards, generating invoices, and managing budgets are all done through Oracle. Some functions can only be performed if you have the appropriate access. If you need to have your permission levels changed please have your supervisor fill out our request access form.


The mySMC portal is your one-stop-shop for all things SMC.


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


General support for hardware and software issues on your office computer


Request the move, swap or temporary relocation of SMC-owned computers and/or peripherals.