Popular Services

Have a request that you can't find in our Service Catalog? Use this request form.


Request new software for SMC owned computers.


Want to create a new Microsoft Team? Please complete the form to request one.


General support for hardware and software issues on your office computer


Form to request to get Colleague SSN Access


Submit a question to SMC IT.


Request the recovery of a file stored on our network shares


Our classrooms are equipped with desktop computers, projection systems, and a number of additional technology.


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Request for data or assistance with the Slate admissions application.


Mac Lab support for faculty and students


Request a new or replacement Knighcard


Request monitors, mice, and other office equipment


Request Name Changes and Corrections


Reconciling Purchase Cards, generating invoices, and managing budgets are all done through Oracle. Some functions can only be performed if you have the appropriate access. If you need to have your permission levels changed please have your supervisor fill out our request access form.


Support for Colleague, Slate, Blackbaud, and other business-centric software


The mySMC portal is your one-stop-shop for all things SMC.


Having an issue with your computer? The Helpdesk can offer general support for most applications and operating systems.