Popular Services

General support for hardware and software issues on your office computer


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Want to create a new Microsoft Team? Please complete the form to request one.


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


Submit a question to SMC IT.


Form to request to get Colleague SSN Access


Request new software for SMC owned computers.


The mySMC portal is your one-stop-shop for all things SMC.


Request the move, swap or temporary relocation of SMC-owned computers and/or peripherals.


Sign up for a general project, not tied to a specific machine.


Sign up to use the 3D Printer.


Have a request that you can't find in our Service Catalog? Use this request form.


Request for Makerspace project


General help with printing.


Internal operations - New Hire Computer set up.


Support for Colleague, Slate, Blackbaud, and other business-centric software


Course Management Software


Request a new data report or assistance with an existing report.


Having an issue with your computer? The Helpdesk can offer general support for most applications and operating systems.


Request to have Echo 360 recordings automatically recorded.