Popular Services

Internal operations - New Hire Computer set up.


Our classrooms are equipped with desktop computers, projection systems, and a number of additional technology.


Have a request that you can't find in our Service Catalog? Use this request form.


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


Request a new or replacement Knighcard


Support for Colleague, Slate, Blackbaud, and other business-centric software


Submit a question to SMC IT.


Your Mikenet account is key to all things SMC.


General support for hardware and software issues on your office computer


The mySMC portal is your one-stop-shop for all things SMC.


Request the move, swap or temporary relocation of SMC-owned computers and/or peripherals.


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Request to have Echo 360 recordings automatically recorded.


Digital signs across campus show important information. Request a new digital sign installation.


Peer Tutor and Teaching assistant FERPA Confidentiality Form


General help with printing.


Internal mailing lists for clubs and groups.


Course Management Software


Information on our telephone and voicemail systems


Reconciling Purchase Cards, generating invoices, and managing budgets are all done through Oracle. Some functions can only be performed if you have the appropriate access. If you need to have your permission levels changed please have your supervisor fill out our request access form.


Want to create a new Microsoft Team? Please complete the form to request one.


Form to request to get Colleague SSN Access


Request new software for SMC owned computers.