Popular Services

Want to create a new Microsoft Team? Please complete the form to request one.


General support for hardware and software issues on your office computer


The mySMC portal is your one-stop-shop for all things SMC.


Our classrooms are equipped with desktop computers, projection systems, and a number of additional technology.


Peer Tutor and Teaching assistant FERPA Confidentiality Form


General help with printing.


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Request for access to Color Printing


Request to have Echo 360 recordings automatically recorded.


Internal mailing lists for clubs and groups.


Have a request that you can't find in our Service Catalog? Use this request form.


Request the move, swap or temporary relocation of SMC-owned computers and/or peripherals.


Internal operations - New Hire Computer set up.


Support for Colleague, Slate, Blackbaud, and other business-centric software


Reconciling Purchase Cards, generating invoices, and managing budgets are all done through Oracle. Some functions can only be performed if you have the appropriate access. If you need to have your permission levels changed please have your supervisor fill out our request access form.


The College has shared network drives available for saving files which need to be shared with your department or team called the O: Drive.


Submit a question to SMC IT.


Request monitors, mice, and other office equipment