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There are many common issues that occur when attempting to print. This article contains a list of the most common ones, as well as their solutions.

This article explains how to release and renew your computer's IP address to resolve network connectivity issues.

This article explains what to do if you see a screen on a Middlebury-issued Windows computer that asks for a recovery key in order to load Windows.

This article explains how to turn off cached mode for shared folders in Outlook 365 to speed up launch time and prevent syncing issues with calendars and email folders.

This article will help you resolve problems with your VPN connection.

This article explains how to display the Oracle icon if it is not visible on the Apps dashboard and how to make changes so you'll land on the GMHEC apps page going forward.

This article provides links to resources that may help resolve issues with Microsoft Teams not syncing with OneDrive.

This article explains how to search the ITS Client Portal for Services and tech solutions (https://go.middlebury.edu/helpme/), and shows a variety of example searches.

This article explains how to create a request for support (ticket) using the Client Portal.

This article contains troubleshooting steps to follow if you cannot successfully connect your device to Middlebury's wireless (WiFi) network.

This article explains what a MAC address is -- and how to find it for your devices.

This article contains basic steps you can take with your home network that may address Zoom video conference call or class stability issues.

This article shares pointers on how to avoid calendar troubles (such as not seeing all folders or meetings) when using shared calendars.