Oracle Icon Missing on Apps Panel

These steps explain how to locate the "missing" Oracle icon. 

If you open the apps panel and see a bunch of icons different to what you normally see, this will fix your issue. If you are unable to open the apps panel using the link go.middlebury.edu/oracle/ and instead run into an authentication issue or you see all GMHEC apps except Oracle, please reach out to the Helpdesk. 

Switch to the GMHEC Apps panel

1. Check to see if Middlebury’s logo appears in the upper left.  
2. If it does, click the Organizations icon (the three connected squares) in the upper right: then choose Green Mountain Higher Education Consortium. 

3. You will now be in the GMHEC Apps panel instead of Middlebury’s—you should now see Oracle.

Directly access the GMHEC Apps panel

To avoid confusion with the Middlebury apps and instead route directly to the GMHEC App panel, you should:

• Change the url of your existing browser shortcut to go.middlebury.edu/oracle/.

• Use the Oracle Cloud “quick link” located at the bottom of the Middlebury College homepage.

• If the issue persists, try to clear your browser’s cache and cookies.  

  • Firefox is the recommended browser for use with Oracle.

Still Need Help?

If the GMHEC apps panel is visible to you and the Oracle tile does not appear on it, you run into an authentication problem when attempting to use Company Single Sign-On, or you otherwise have questions about the information in this article, please drop by the Helpdesk Zoom room or submit a request for support using the button to the right.