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MIcommunity
contact the Middlebury Help Desk. You may click on the support link here, but otherwise are advised to check out the many ways to reach us per our Helpdesk page. (Our Zoom room is an excellent option as
BreadWeb
advised to check out the many ways to reach us per our Helpdesk page. (Our Zoom room is an excellent option as it allows for screen sharing.)
For login with a personal email address please use the breadweb@middlebury.edu address for assistance.
Oracle Icon Missing on Apps Panel
?
If the GMHEC apps panel is visible to you and the Oracle tile does not appear on it, or if you have questions about the information in this article, please drop by the Helpdesk Zoom room or submit a request for support using the button at right.
Student Technology Guide – Spring 2024
our Website
Need Help? (http://go.middlebury.edu/helpdesk)
The Technology Helpdesk is here to help with your computing issues. Services are available in-person and via Zoom. Our hours are
Podcasting at Middlebury
]
Equipment
The circulation desk at the Davis Family Library has a two-mic podcasting kit available for checkout. Podcasting Kit #1 has:
H4N Pro ZOOM recorder (documentation)
Headphones
XLR
Technology Guide - Summer 2024
Navigate Our Website
Need Help? (http://go/helpdesk/)
The ITS Technology Helpdesk is here to help with your computing needs. Services are available in-person and via Zoom. Our hours are subject
Information Technology Services (ITS) & Library Guide for New Staff and Faculty
Browser
Use Zoom Video Conferencing
Telephones and Voice Mail
Library Services
Policies
Getting Help in Middlebury, VT and Monterey, CA
Our Technology Helpdesks on both coasts are
Windows - First Time Login User Guide
the "Company Portal", providing a streamlined interface for optional software you may want installed (such as Firefox, Zoom, Office 365, etc...).
Deployment Steps - Detailed Steps with Screenshots
Windows 11 - First Time Login User Guide
enforce essential policies (such as drive encryption). It will also install the "Company Portal", providing a streamlined interface for optional software you may want installed (such as Firefox, Zoom
How to Set Up Services or Appointment Types
Message Notifications.
You can add additional information in the email confirmations.
Example – Zoom meeting information etc.
You can set emails to go out for reminders from 15 minutes before up to 2 weeks before. It can also send emails to both the staff member and the customer.
macOS Encryption - FileVault Recovery FAQ
helpdesk staff assistance to retrieve a recovery key for a Mac managed by Middlebury. Please call us via phone or Zoom, or open a ticket; you will need to provide the Middlebury or MIIS sticker number
Installing Software with Self Service
application provides a streamlined interface for optional software you may want installed (such as Firefox, Zoom, Office 365, etc.). Note: Adobe products have their own self-service site available to both
WordPress Plugins
Plugins in CampusPress-hosted WordPress
In 2023 Middlebury will be migrating our managed WordPress hosting to CampusPress. The supported plugins after the upcoming migration are listed on the