My Recently Visited Services

Peer Tutor and Teaching assistant FERPA Confidentiality Form


General support for hardware and software issues on your office computer


A Zoom license is needed to set up meetings. Faculty and Staff can request a license here


Your Mikenet account is key to all things SMC.


Course Management Software


Information on our telephone and voicemail systems


The mySMC portal is your one-stop-shop for all things SMC.


Internal mailing lists for clubs and groups.


Mac Lab support for faculty and students


Experiencing an issue with something not listed above? Use this form to report an issue to the IT Helpdesk.


Having an issue with your computer? The Helpdesk can offer general support for most applications and operating systems.


Have a request that you can't find in our Service Catalog? Use this request form.


Support for Colleague, Slate, Blackbaud, and other business-centric software


Our Virtual Desktop system allows users to connect to an SMC computer from anywhere in the world! These Virtual Desktops give you access to your Z & O drives, Microsoft Office, and all the Course Applications (Maple, Minitab, etc).


Request to have Echo 360 recordings automatically recorded.


Request monitors, mice, and other office equipment


Request Name Changes and Corrections


Internal operations - New Hire Computer set up.