Zoom Phone - Quick Start Guide

Requesting a line & logging in:

• How to Request a Zoom Phone Line

• How to Log on to Zoom at Middlebury

Make a call 

1. In the Zoom desktop client or mobile app, click the Phone tab. 

2. Enter a name, number or extension. 

3. Click the blue phone icon. 

Transfer a call 

1. While on a call, click Transfer. 

2. Enter the name of the person to transfer to. 

3. Click the blue transfer button. 

4. Select the transfer method. 

Send and receive an SMS 

1. In the Zoom desktop client or mobile app, click the Phone tab. 

2. Click SMS. 

3. Click the pencil icon. 

4. At the top, enter the phone number. 

5. At the bottom, enter your message then press Enter on your keyboard. 

Check your voicemail 

1. In the Zoom desktop client or mobile app, click the Phone tab. 

2. Click Voicemail. 

3. Locate the voicemail you want to listen to, and press Play. 

For more detailed information, see Zoom Phone Voicemail.

Change your voicemail greeting 

1. Sign in to the Zoom web portal. 

2. In the navigation menu, click Phone, then click Settings. 

3. In Call Handling, click Audio Library. 

4. Click Add Audio. 

5. Record a new greeting or Upload a file.