Printing on Middlebury Campus

For printing at the Institute in Monterey, please visit go.miis.edu/printingatmiis/.

Return here quickly using go/howtoprint/.

This article explains how to print on the Middlebury campus in Vermont from either a personal or college-owned computer. You'll also find information about where you can print and how you can easily conserve resources. 

For more general information on printing at Middlebury, see go/print/. For instructions on poster printing (i.e. printing from a plotter), see go/poster/.

Contents

• Tips & recommendations
• Printer setup
  • College-owned personal-use computer:
    • Mac
    • Windows
  • Personal computer:
    • Mac
    • Windows
  • Lab or public computer
• How to send & release print jobs
• Conserving resources
• Troubleshooting common issues
• Additional printing resources

Tips & recommendations

• You must first add the printer(s) to your computer—either by connecting to (Mac) or installing (Windows) them—before you can print from the print queues from said computer.

• You MUST be connected to the MiddleburyCollege network in order to print; MiddleburyGuest will not work!

• The MiddBW (black & white) or MiddColor (color) print queues allow you to go to any public printer to release your print job(s).

• Be sure to print in black and white unless your document truly requires color ink, as you will be charged more per page for jobs released with color.

  • MiddBW will always print in black & white, but you can also print in black & white from MiddColor by selecting the "Print as grayscale" option on the printer screen when releasing the job for print.

• Mobility Print is currently not supported for Linux; installers are not available.

Printer setup

If you have already set up the printer(s) on your computer and are looking to print your documents, see How to send & release print jobs.

College-owned personal-use computer

Mac

See Network Printers - Mac (go/print?mac/). 

Windows

See Network Printers - Windows (go/print?win/). 

Personal computer

Printing from a personal computer uses a service we call Mobility Print.

Mac

NOTE: You can only add one printer at a time.

1. Connect to the MiddleburyCollege network.

   • After connecting to MiddleburyCollege, click on the Details... button next to the network for more information (or i ) and turn OFF Limit IP address tracking. The network printers may not be able to properly connect to your computer if the IP address tracking limiter is on.

2. Open System Settings > Printers & Scanners.

3. Click the Add Printer, Scanner, or Fax... button below the Printers pane (or + button). 

   • The Add Printer dialog box will appear, listing all printers on the network.

   

4. Select the printer you need. In most cases, MiddBW and MiddColor are the two public printer queues you will want to add. After selecting a printer, its Name, Location, and Use will display. Click Add.

5. Send a document to one of the installed queues. 

6. When prompted to authenticate, do NOT use the default username. Enter your Middlebury credentials, i.e. your Middlebury email address (including @middlebury.edu) and password.

   • DO "Remember this password in my keychain" or “Save to keychain”, as this will prevent you needing to input your credentials every time you send a print job.

   • Important! The credentials used to authenticate individual printers will be charged for any print jobs submitted to it, regardless of who is logged on to the computer.

Windows

1. Connect to the MiddleburyCollege network.

2. Visit go/mobileprint/, and click Download Mobility Print.

   • You may need to manually prompt the browser to continue to the page (i.e. trust the site). Your browser may also stop the file from automatically downloading, saying the file is insecure—it is NOT insecure, continue by clicking "download anyway". 

   

3. Run the Mobility Print Installer (pc-mobility-print-printer-setup-1.0.XXX.exe). You may need to allow the app to make changes.

4. Choose the installation language, and on the License Agreement page, accept and click Next.

5. Select the printers you need. In most cases, MiddBW and MiddColor are the two public printer queues you will want to add. Click Next.

   • NOTE: Unless you need and have prior permission to use it, you must uncheck the box beside the first printer on the list to deselect it. If not, you will get an authentication error.

6. Enter your Middlebury credentials, i.e. your Middlebury email address (including @middlebury.edu) and password.

   • Important! The credentials used to install individual printers will be charged for any print jobs submitted to it, regardless of who is logged on to the computer.

7. Click Finish. 

To add more printers later, run the downloaded Mobility Print Installer program again and repeat the above steps.

Lab or public computer

• Lab computers refer to any computer with lab functionality (e.g. connection to the Posters queue) in one of the labs on campus (e.g. Wilson Media Lab).
• You will NOT need to set up the printers on a lab or public computer, as they should ALREADY be installed.
• This option is required for poster printing. For more information on poster printing, see go/poster/.

1. Log in to the computer using your own Middlebury email and password.

   • If someone else was using the computer before you and forgot to log out, log them out first! The print job(s) will be sent to whoever is logged into the computer; you will NOT be able to access the job if you are not logged in with YOUR account.

2. Open your document from wherever it is stored (e.g. OneDrive, a USB drive, Google Drive, your email, etc.).

3. Print your document.

How to send and release jobs

If there is an issue with the printer, see go/printerhelp/ for what to do, or directly contact the go/helpdesk/.

1. Open your document and navigate to the print dialogue window. In most programs you can do this by choosing File > Print, or by pressing the appropriate shortcut keys (e.g. Ctrl+P).

2. Specify any needed information (i.e. page size, color/black & white, double-sided, page range, etc.).

3. Select the desired printer queue and Print. For most general jobs, you will want to use MiddBW or MiddColor. On Windows, queue names are followed by on papercut.

   • NOTE: After 24 hours have elapsed, print jobs are erased from the system.

4. Go to any public printer for jobs sent to MiddBW or MiddColor, or the designated printer for specific queues. The list of locations can be found at go/printlocations/.

5. Log in on the printer panel using your Middlebury ID number, or your full Middlebury email address (username@middlebury.edu) and password.

6. Choose the Print release option. 

   

7. Select the job(s) you would like to print and press Print (bottom right of the screen) to release (print) the selected items.

   • To print in black & white, select the "Print as grayscale" option at the bottom of the printer screen, or use the MiddBW queue.

Conserving resources

You can reduce the environmental impact of printing your papers by following some simple recommendations:

• Use Print Preview (under the File menu) to see how your document looks before printing, to check for errors.

• Be sure to print in black and white unless your document truly requires color ink, as you will be charged more per page for jobs released with color. MiddBW will always print in black & white, but you can alsoprint in black & white from MiddColor by selecting the "Print as grayscale" option on the printer screen when releasing the job for print.

• Print double-sided whenever possible to save paper. This is the default for the MiddBW queue.

• Don’t print e-reserve or other web source material unless truly necessary. Instead of printing the entire document, take notes while reading it on the computer to help you remember important points.

• When printing a draft, print multiple pages on one sheet. This can be surprisingly readable at 2-4 pages per sheet. It becomes a tremendous paper-saving technique when combined with double-sided printing.

• Please print only one copy of your documents; then, if needed, use the copy machines to generate additional copies.

Troubleshooting common issues

• Wireless network — you must be connected to MiddleburyCollege in order to print. Printing does NOT work on the MiddleburyGuest or eduroam networks.

• VPN — use of private VPN software (other than Middlebury's Global Protect) will cause problems with Mobility Print setup and use.

• "Hold for authentication" — this message may appear in the print queue window under the job when printing on a Mac.

  

  • If you have recently reset your Middlebury password, you will need to update it in the Keychain.

    • Click the refresh button at the far right of the job; a login prompt should appear where you can provide your full Middlebury email address and password. After pressing Return or Continue, the print job should proceed as desired.

    • You can also directly update your credentials from within the Keychain itself:

      1. Spotlight search for "keychain" and select Keychain Access.

         • Make sure to select Open Keychain Access, NOT Open Passwords.

      2. Manually find the printer under login (e.g. middcolor or middbw) — the kind will be network password.

      3. Right-click and "Delete [printer]", and confirm with Delete.

  • If your credentials do not work, be sure you are using valid login credentials when prompted to authenticate; you need your full Middlebury email address (including @middlebury.edu) and password. You can confirm your password is correct by using it to log in to a different service, such as your email (go/mail/).

  • If refreshing with valid credentials continues to show "Hold for authentication", you may need to check your network settings. Open the System Settings and navigate to the Wi-Fi (or Network) tab. Click on the Details... (or i ) button next to the MiddleburyCollege network for more information and turn OFF Limit IP address tracking. The network printers may not be able to properly connect to your computer if the IP address tracking limiter is on.

• Page size — one of the most common issues with oddly formatted print jobs is incorrect page size selected, e.g. A4 instead of Letter. 

• Poster printing — you cannot poster print (i.e. printing to plotters) from your personal device. See printing from a lab or public computer or go/poster/.

• Staff/Faculty printing — not all features of the print driver are available when using Mobility Print. Refer to the College-owned personal-use computer section for network printer installation instructions.

• Restricted access — certain printers have restricted access to certain departments, staff, etc.; you may see ones included in the printer list that you cannot use.

• Still need a hand? See Getting Help with Printer Issues (go/printerhelp/).

Additional printing resources

• Getting Help with Printer Issues (go/printerhelp/)

• Public Printer Locations (go/printerlocations/)

• For students:

  • Papercut - Managing your Account (go/managepapercut/)

  • Printing cost & quota information