Documentation on people-based services that support the management of IT for the institution.
Comprises consulting services not related to specific services identified in other
categories. Includes enterprise architecture, continuous improvement and innovation,
digital accessibility, IT communication and documentation, IT service delivery and
support, portfolio and project management, and training and outreach.
This article explains how to create a request for support (ticket) using the Client Portal.
This article contains helpful information and links to resources for new staff and faculty hires.
Information Technology Services (ITS) guide to computer resources and support for academic year students, faculty, and staff
This article explains how to get started using LinkedIn Learning, Middlebury's video-based on-demand instruction resource.
After projects are assessed and approved, they move into implementation phases to keep them moving forward and on track.
ITS has a responsibility to maintain the reliability and integrity of Middlebury College’s technology resources. Before we add to or otherwise change our technology landscape, we have to assess whether a request fits in with our existing portfolio, responsibilities, and project commitments.
This article contains general recommendations for developing, delivering, and evaluating workshops.
Information Technology Services (ITS) guide to computer resources and support for summer students, faculty, and staff