VPN Setup Instructions

Installing the GlobalProtect VPN client will allow you to access technology resources hosted on the Middlebury or Monterey campuses.

Return here easily using go.middlebury.edu/vpn/.

Installation

Important information

• You must request access to the VPN by submitting a Helpdesk ticket; users do not automatically have access.

  • If you were granted access previously but have not used the VPN in over six months, permissions are automatically removed and you will need to request access again.

• You cannot set up the VPN from the Middlebury networks. Please access the VPN website listed in step 1 either from off campus or using a wireless hot-spot.

Instructions

1. Visit vpnmidd.middlebury.edu.

2. Download the appropriate installer.

   • For Windows, your machine is most likely 64-bit — to double-check, you can check your version of Windows.

   • For Linux, check that the installer at this SharePoint site is recent (past 6 months) — if not, please Request Support with the button to the right.

3. Launch the installer. You may have to confirm to launch the file with "Yes". 

4. Follow the default installation prompts.

5. Once the installer completes, click on the Global Protect icon (globe icon) in the bottom taskbar (Windows) or top menu bar (Mac) to launch the VPN. 

   • Ensure that, if prompted to sign in, you are doing so with your @middlebury.edu credentials.

6. When prompted for “Portal" or "Portal Address”, enter vpnmidd.middlebury.edu

   • For Monterey students, staff, and faculty: If you remotely access labs or other technology services hosted on the Monterey campus, you may need to add a second portal address to the agent, pointing to vpnmiis.middlebury.edu

7. Click Connect.

For more detailed instructions for setting the VPN (step-by-step with screenshots), please see the GlobalProtect VPN Guide.

What is VPN?

VPN stands for Virtual Private Network; see the Wikipedia article on VPN for more basic information. 

Active faculty, staff and students can request permission to use VPN to access resources on the Middlebury network that are normally unavailable from off campus, such as Banner Admin or fast connections to Middfiles. NOTE: Access to library subscription e-resources is the major exception. That requires EZproxy as described here. 

When do I have to use VPN?

Please refer to this list of resources that require VPN to access them from off campus. Some examples include Banner9, Remote Desktop, and ArcGIS.

Troubleshooting

Please see our VPN Troubleshooting page, as it has many tips for narrowing down the source of your issue.

We continue working on documenting frequent issues and questions around GlobalProtect. Please see our FAQs section of the detailed documentation for some common questions and their solutions. This documentation is a work-in-progress!

You can contact the Helpdesk if you run into any undocumented issues during the process.