This article explains how to create a request for support (ticket) using the Client Portal.
This article helps you determine who can best assist with your Oracle questions and how to contact them for timely assistance. Remember to check GMHEC’s Knowledge Base (go/gmhechelp/) for detailed instructions and videos covering common finance and HR tasks.
This article briefly outlines commonly-used elements of Office 365 and provides links to learning resources and quick start guides.
How to install and configure GlobalProtect VPN software.
See the related service to have new software evaluated.
Azure Virtual Desktop is a way to run Windows applications on a cloud PC from any mainstream device. It allows you to log into a Windows desktop from anywhere in the world and run applications that are managed by Middlebury College.
This article explains how to recover a variety of deleted items.
This article explains the variety of ways you can type accented characters (diacritics) using a PC or Mac.
This article contains a variety of resources to help you learn about Google Drive & Docs use for file creation, storage, and sharing. You'll find both written and video-based instruction.
There are a number of available products that support conversion of a photo or scan to a PDF file format.
This article explains how to install Citrix Workspace software on both Mac and Windows computers. Certain specific applications (e.g., Pyramed) require this software to work properly.
This article explains how to get started using LinkedIn Learning, Middlebury's video-based on-demand instruction resource that is available to all active academic year faculty, staff, and students, both here and at Monterey.
This article contains a variety of resources to help you learn about Microsoft Teams use to gather a group, chat, edit shared files and more. You'll find both written and video-based instruction.
This article briefly outlines common apps in Middlebury's Google Workspace and provides links to learning resources.
This article explains basic use of the Nasuni Web Access tool to work with Midd/Miisfiles without the need for a VPN connection.
This article contains a variety of resources to help you learn about OneDrive use for file storage and sharing. You'll find both written and video-based instruction.
This article shares information about the latest Apple and Windows operating systems, including resource links and details about any known issues.
This article contains pointers on how to avoid getting locked out of Oracle.
This article explains how to display the Oracle icon if it is not visible on the apps panel and how to make changes so you'll land on the GMHEC apps page going forward.
This article covers equipment, how-to info, and resources relating to podcast creation.
The article describes how to setup and use Remote Desktop Connection software on a Windows computer so you can access another computer in a different location.
This article lists resources that require the use of a VPN connection for off-campus access.
This article will help you resolve problems with your VPN connection.
These instructions explain how to adjust your Mac laptop's settings so you can use an external monitor and close the laptop lid without having the display turn off.