My Recently Visited Services

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.


Pressbooks is an easy-to-use book production software that lets you create a book in all the formats you need to publish. You can use Pressbooks to author and publish textbooks, scholarly monographs, syllabi, manuals, fiction and non-fiction books, white papers, and much more in multiple formats.


SPSS is a software package used for interactive, or batched, statistical analysis.


Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.


In 2023, sites.miis.edu was merged with our sites.middlebury.edu network. [Consolidated]


Multi-Factor Authentication works by requiring a secondary form of identification after a successful login.


Google Analytics, part of Google's Marketing Platform, is a web-based analytics tool used to understand and optimize search engine and advertising activity and offer basic insight into content engagement on Middlebury's websites.


The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.


Improve business processes across the organization, including where a process begins and ends, current state process and pain points, process ownership, future process, change impact analysis, cross-functional conflicts and implementation blueprint.


ArcGIS Survey123 is a simple and intuitive form-centric data gathering solution. This tool from ESRI will let you create, share and analyze surveys in just three easy steps.


Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.


Linux is an open source computer and server operating systems used for many academic computational purposes.


MiddCreate is a space on the web where students, faculty, and staff can explore and connect their learning, experiment with digital tools for teaching and learning, and create a digital identity that is owned and managed by them, to take with them when they leave Middlebury.


Request support for an IT related project. Project management of ITS supported projects including full project management, project documentation and project mentoring.


Notebook LM is an AI-powered research assistant from Google that helps users synthesize information from their own uploaded documents. It can generate summaries, answer questions, and create audio summaries while creating references to the original sources. Designed for researchers, writers, and students, it aims to enhance comprehension and streamline knowledge work.


Software for writing and formatting screenplays to meet industry submission standards.


GO is a URL shortening service with which you can create a shortcut (e.g., go/webhelp/) and have it redirect to another page.


MyEmma is an email management and newsletter service to support marketing communications with external audiences.


25Live Pro is the system of record for all use of schedulable space on campus. Event Management uses 25Live Pro to manage event details and support service logistics.


Request repair on a Middlebury owned device.


SensusAccess allows anyone at Middlebury to translate files into other more useful types of media. You can turn text into audio books for your commute. You can translate files so they work on Kindle and other eReaders. You can make documents more accessible and create Braille versions of content.


Enterprise access to Sketch Engine was ended on March 31, 2025


Flip, a free web-based video discussion tool for education that was retired by Microsoft. As of July 1, 2024, users can no longer create new content. The service was decommissioned September 30, 2024 and is no longer available in Canvas. Instructors are advised to stop using Flip and explore alternatives such as Canvas discussion boards with video capabilities or Padlet for multimodal discussions. For assistance in finding alternatives, instructors can contact DLINQ.


ArcGIS StoryMaps is a web-based story-authoring application that allows you to easily integrate maps alongside narrative text and other multimedia content.


If you are hosting a live academic event, and you would like it to be recorded, we provide video recording. After the event, we will do some minor edits to the video, add titles and lower thirds, and then upload the video online to one of our video storage services.