Email Configuration

Return here easily using go/emailconfig/.

This article explains how to connect your Middlebury email account to different email clients on a variety of devices.

Important note: We do not support Gmail. As such, you will NOT be able to access your inbox using Gmail, and will instead see the message " We are sorry, but you do not have access to Gmail." Please see the other methods listed below to access your inbox.

Content

• General information
• Access a shared account
• Webmail
• Recommended email apps
• Middlebury-specific setup info
• Set up your Middlebury email...
  • on a computer
  • on iPhone or iPad
  • on Android and other devices

General information

• Middlebury emails use Microsoft Exchange accounts. 

• For step-by-step instructions on how to activate your Middlebury account and sign into your email for the first time, see go/mfaguide/. 

• When using the Outlook application in a business setting, it is recommended to use Outlook Classic/Legacy Outlook, as not all functionality is supported in the "new" version.  Read more in Microsoft's forum.

• We advise connecting to Middlebury's Office 365 and Exchange Online email system as directly as possible, using the recommended clients listed below. These methods offer superior functionality, organization, and security, keeping your Middlebury email separate from other personal accounts you may have.  

Access a shared account

If you need to access or adjust settings or rules for a shared account...

• Using Webmail: Access a Shared Account/Mailbox - Webmail.
• Using the computer application: Access a Shared Account/Mailbox - Outlook Application.
• Using the iOS or Android app: Add a shared mailbox to Outlook mobile.

Webmail

Webmail, also known as the Outlook Web App or Outlook for the Web, is the browser-based access for Outlook.

To access webmail:

• Use go/webmail/ or go/mail/.
  — OR — 
• From the Middlebury campus home page, skip to the very bottom of the page (press the End key) and click Webmail under the Quick Links. 

For help with webmail:

• Get Help with Outlook on the Web — Microsoft's documentation covers all aspects of Webmail use, including Mail, Calendars, People, and Tasks. Be sure to scroll down to see all of the resources.
• Outlook on the Web Essential Training (3 hr 5m, released 3/27/2024) — Explore this course offered through our LinkedIn Learning subscription.  Log in with your Middlebury email address and password.

Recommended email apps

When using your own device or a computer assigned for your regular use, these are the recommended clients:

• Windows or Mac computer - Microsoft Outlook (Classic)
• Phone/tablet - Microsoft Outlook app

When NOT using your own device:

• Outlook for the Web (Webmail)

Some prefer Webmail for use on their College-issued computers as well.

Middlebury-specific setup info

Here is Middlebury-specific information you'll need when following the general vendor setup instructions linked below.

• For your email address, use the full @middlebury.edu email address for your account, i.e. username@middlebury.edu.

• For the Server, use outlook.office365.com, or select Microsoft Exchange as the account type.

• Leave the Domain field blank.

• For the Username field, use your full @middlebury.edu email address.

Set up your Middlebury email on a Computer

Outlook for Windows

• On College-owned Windows computers, Outlook should automatically set up your account when you launch it, providing you logged on to the computer using your Middlebury credentials.

• Personally-owned Windows computers require you to add an account as follows: Add an email account to Outlook for Windows.

Outlook for Macs

• On College-owned Mac computers, Outlook will prompt you to supply your full email address and password when launched the first time to complete the account setup.

• Personally-owned Mac computers require you to add an account as follows: Add an email account to Outlook for Mac.

Mail for Macs

While not the recommended option, Mac users on both personal and college-owned devices have the option to use the Mail app native to Apple: Set up email in Mac OS X Mail

Set up your Middlebury email on an iPhone or iPad

Outlook for iOS

ITS recommends the use of the Outlook for iOS app: Set up the Outlook app for iOS.

iOS Mail

See Microsoft's guide to Set up an Outlook account on the iOS Mail app. 

• Make sure to select Microsoft Exchange, NOT Outlook.com.
• Choose the option to Sign In, NOT Configure Manually.

Sync Options

By default, with your iDevice configured to synchronize Mail, it will only retrieve e-mail messages up to three days old. To synchronize e-mail messages that are more than three days old, do the following:

1. Open Settings.
2. Navigate to Apps > Mail > Mail Accounts.
3. Under Accounts, select your Exchange account.
4. Select Mail days to Sync.
5. Choose how far back you would like to synchronize your email messages.
   • "No Limit" retrieves all email in your Exchange mailbox. Depending on the volume of email, your device may not have adequate storage.

Set Up Middlebury email on Android and other devices

ITS recommends the use of the Outlook for Android app: Set up email in the Outlook for Android app.

For other devices, search for instructions explaining how to set up an Exchange (ActiveSync) account on your particular operating system. Supply Middlebury-specific info when requested.