Zoom Phone Documentation Index

Quick Start Guide 

  • How to make a call 

  • How to transfer a call 

  • How to change a call to a meeting 

  • How to send and receive a text (SMS) message 

  • How to check voice mail 

  • How to change your voice mail greeting. 

 

Getting Started with Zoom Phone 

  • How to sign into Zoom Phone 

  • How to change your Zoom Phone settings 

  • How to sync your contacts within Google, Office 365 and Exchange to Zoom

  • How to use the Zoom desktop application

 

Customizing Call Handling Settings 

  • Turning off the Zoom application from getting phone calls. 

  • Forwarding calls to another line 

 

Making and Receiving Calls (In Depth) 

  • How to make calls on desktop applications – Windows, MacOS and Linux Operating systems 

  • How to make calls on mobile applications – iOS and Android 

 

Quick Start Guide for Polycom Phones 

  • How to make a call 

  • How to search the company directory 

  • How to receive a call 

  • How to put a call on hold 

  • How to transfer a call 

  • How to start a three-way call 

  • How to view call history 

  • How to check voice mail 

  • How to set status to do not disturb 

  • How to use line keys  

Print Article

Related Articles (10)

How to Log on to Zoom at Middlebury
This article explains how to log on to Zoom at Middlebury using Single Sign On (SSO) on a web browser or using the Zoom client app.
Zoom Phone - Call Routing
How to change the hours of operator for which your line rings and also which applications it rings to.
Zoom Phone Quick Start Guide
A quick start guide for using Zoom Phone
Zoom Phone: How to Request a Phone Line
Middlebury faculty and staff who need a phone or phone number to do their work may submit a request to Add, move, or change a phone line.

Related Services / Offerings (1)

Telephone
Support for telephony and components of the telephone system including audio conferencing and soft phone software.