Popular Services

ERP, Student / Faculty / Employee Information, Administrative Systems, Institutional Data, Ellucian.


Canvas is Middlebury's enterprise learning management system. It provides tools to create online course sites that enable course communications, forums, assessments, file sharing, and other activities.


Get help with automated systems integrations, data integrations, 3rd party connectors.


The Creative Cloud suite includes Photoshop, Illustrator, InDesign, Acrobat, Premier Pro and many other multimedia creation applications.


Middlebury has a wired network infrastructure (aka ethernet) which extends to the majority of building and rooms on campus.


Distribution of Mac and Windows laptops to Middlebury employees.


Use this option for general helpdesk support questions.
Or you may search on this page for the service you need and request support there for best results.


Reporting and Analytics tool used by the Budget and Finance area for Budget, YTD Expense, and Payroll Analysis


Support for telephony and components of the telephone system including audio conferencing and soft phone software.


Google Drive is a cloud storage platform which allows for document storage and collaborative content authoring.


General support for computer hardware and mobile devices including tablets and smart phones.


Customer Relationship Management System.


GIS software and other ESRI spatial learning tools


Lucidchart and Lucidspark are external tools available from and within Canvas, Middlebury's learning management system.


SPSS is a software package used for interactive, or batched, statistical analysis.


Service related to any virtualized desktop computing environment or remotely accessed desktops. Includes Azure Virtual Desktop, Azure Lab Services and and Remote Desktop Protocol (RDP) related support


Enterprise content management.


The infrastructure and functionality of our public websites at www.middlebury.edu. This includes our institutional site as well as our schools sites at /college, /institute, /language-schools, /school-english, /schools-abroad, and /writers-conferences.


Oracle Finance is a GMHEC-managed service. If you need access to this system, request it here.


Reporting and business intelligence tool


New employees need access to technology to begin their work at Middlebury.


The Online Directory provides the Middlebury community with a web-based platform for contact information and web-service feeds which populate directory information on the main websites.


Middlebury ITS has partnered with CampusPress, our WordPress hosting vendor, to provide you with timely and accurate support for all your wordpress website needs. Here’s how to get the help you need.