Popular Services
The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.
ERP, Student / Faculty / Employee Information, Administrative Systems, Institutional Data, Ellucian.
Request help with a printer on the Middlebury campus or with questions or issues printing from your device.
The Online Directory provides the Middlebury community with a web-based platform for contact information and web-service feeds which populate directory information on the main websites.
Use this option for general helpdesk support questions.
Or you may search on this page for the service you need and request support there for best results.
Oracle Finance is a Middlebury-managed service. If you need access to this system, request it here.
Through Middlebury's existing Microsoft licensing agreement, Microsoft Copilot Chat is Microsoft’s AI chatbot/assistant available on the web at https://m365.cloud.microsoft/chat. Middlebury does not license advanced features such as integration with other Microsoft apps (e.g. Word, Excel, Power Point, etc.).
General support for computer hardware and mobile devices including tablets and smart phones.
Media Services provides support for Academic Events associated with media technology. We provide microphones, proper lighting adjustments, and projection support.
Get help with automated systems integrations, data integrations, 3rd party connectors.
Support related to authenticating to services using your Middlebury account
New employees need access to technology to begin their work at Middlebury.
E-Fax is similar to traditional fax but allows for faxes to be sent and received electronically, without requiring a traditional analog fax machine.
25Live Pro is the system of record for all use of schedulable space on campus. Event Management uses 25Live Pro to manage event details and support service logistics.
Qualtrics allows users to design online surveys that can be shared with a variety of participants.
Information regarding Middlebury accounts and passwords
Software evaluation and acquisition refers to the evaluation, purchase and distribution of software purchased with Middlebury funds.
Distribution of Mac and Windows laptops to Middlebury employees.
The infrastructure and functionality of our public websites at www.middlebury.edu. This includes our institutional site as well as our schools sites at /college, /institute, /language-schools, /school-english, /schools-abroad, and /writers-conferences.
The Course Hub provides access to online resources for courses. Instructors can provision new resources with a few clicks and students get links to all the resources associated with each course.
Google Gemini is Google’s AI chatbot/assistant available at gemini.google.com. Middlebury's existing Google Workspace for Education license allows Middlebury users access to Google's latest AI models, provides higher usage limits and provides enterprise-grade data protections.