Popular Services

Request help with a printer on the Middlebury campus or with questions or issues printing from your device.


Use this option for general helpdesk support questions.
Or you may search on this page for the service you need and request support there for best results.


Get help with automated systems integrations, data integrations, 3rd party connectors.


The Online Directory provides the Middlebury community with a web-based platform for contact information and web-service feeds which populate directory information on the main websites.


The Creative Cloud suite includes Photoshop, Illustrator, InDesign, Acrobat DC, Premier Pro and many other multimedia creation applications.


ERP, Student / Faculty / Employee Information, Administrative Systems, Institutional Data, Ellucian.


General software support including troubleshooting and distribution of software on Middlebury owned computers.


Middlebury has a wired network infrastructure which extends to the majority of building and rooms on campus.


Google Drive is a cloud storage platform which allows for document storage and collaborative content authoring.


SPSS is a software package used for interactive, or batched, statistical analysis.


Video streaming refers to the hosting and playback of video content. Panopto is a video storage service that everyone with a Middlebury email account has access to.


Customer Relationship Management System.


A virtual private network connection allows off-campus devices to securely access on-campus resources


Support for telephony and components of the telephone system including audio conferencing and soft phone software.


Stata is a complete, integrated statistical software package that provides everything you need for data analysis, data management, and graphics.


Information regarding Middlebury accounts and passwords


Multi-Factor Authentication works by requiring a secondary form of identification after a successful login.


Canvas is Middlebury's enterprise learning management system. It provides tools to create online course sites that enable course communications, forums, assessments, file sharing, and other activities.


The infrastructure and functionality of our public websites at www.middlebury.edu. This includes our institutional site as well as our schools sites at /college, /institute, /language-schools, /school-english, /schools-abroad, and /writers-conferences.


Reporting and business intelligence tool


Request support for an IT related project. Project management of ITS supported projects including full project management, project documentation and project mentoring.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.


Oracle Finance is a GMHEC-managed service. If you need access to this system, request it here.


New employees need access to technology to begin their work at Middlebury.