Popular Services
The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.
Request help with a printer on the Middlebury campus or with questions or issues printing from your device.
ERP, Student / Faculty / Employee Information, Administrative Systems, Institutional Data, Ellucian.
Use this option for general helpdesk support questions.
Or you may search on this page for the service you need and request support there for best results.
E-Fax is similar to traditional fax but allows for faxes to be sent and received electronically, without requiring a traditional analog fax machine.
Through Middlebury's existing Microsoft licensing agreement, Microsoft Copilot Chat is Microsoft’s AI chatbot/assistant available on the web at https://m365.cloud.microsoft/chat. Middlebury does not license advanced features such as integration with other Microsoft apps (e.g. Word, Excel, Power Point, etc.).
The Online Directory provides the Middlebury community with a web-based platform for contact information and web-service feeds which populate directory information on the main websites.
Support related to authenticating to services using your Middlebury account
General support for computer hardware and mobile devices including tablets and smart phones.
Oracle Finance is a Middlebury-managed service. If you need access to this system, request it here.
Get help with automated systems integrations, data integrations, 3rd party connectors.
Information regarding Middlebury accounts and passwords
Video streaming refers to the hosting and playback of video content. Panopto is a video storage service that everyone with a Middlebury email account has access to.
25Live Pro is the system of record for all use of schedulable space on campus. Event Management uses 25Live Pro to manage event details and support service logistics.
Office 365 includes Word, Excel, Powerpoint, OneNote and Teams.
Qualtrics allows users to design online surveys that can be shared with a variety of participants.
Speechify is a text-to-speech service that converts written content like articles, documents, and ebooks into natural-sounding audio. The app uses AI voices and supports multiple languages, allowing users to listen to text.
New employees need access to technology to begin their work at Middlebury.
Distribution of Mac and Windows laptops to Middlebury employees.
MyEmma is an email management service to support marketing communications with external audiences.
Software evaluation and acquisition refers to the evaluation, purchase and distribution of software purchased with Middlebury funds.
Google Gemini is Google’s AI chatbot/assistant available at gemini.google.com. Middlebury's existing Google Workspace for Education license allows Middlebury users access to Google's latest AI models, provides higher usage limits and provides enterprise-grade data protections.