Popular Services

Banner

ERP/Information Administrative Systems, Institutional Data

PowerBI

Reporting and business intelligence tool

Integrations

Automated systems integrations, data integrations, 3rd party connectors,
Oracle Fusion
Terra Dotta
Advocate
THD
Sierra (formerly Millenium)
MyEmma
Course Catalog
Course Hub
RAVE
Parking System
Pyramed
Degreeworks
Sentry
Mentor IRB
JPMorgan PCARD
Salesforce
Slate
Sentry MD
Oracle - HCM and Finance
Blackbaud
Perceptive Content
TDClient

Event Recording

If you are hosting a live academic event, and you would like it to be recorded, we provide video recording. After the event, we will do some minor edits to the video, add titles and lower thirds, and then upload the video online to one of our video storage services.

Salesforce

Customer Relationship Management System.

IT Service Management

TeamDynamix is used for IT Service Management

Middlebury Websites (www.middlebury.edu)

The infrastructure and functionality of our public websites at www.middlebury.edu. This includes our institutional site as well as our schools sites at /college, /institute, /language-schools, /school-english, /schools-abroad, and /writers-conferences.

Middlebury IT Training

There is specific training that our IT staff provide for the campus and internally to our technicians and student technicians.

General Helpdesk Support

Use this option for general helpdesk support questions.

Middlebury Accounts and Passwords

Information regarding Middlebury accounts and passwords

Virtual Private Network (VPN)

A virtual private network connection allows off-campus devices to securely access on-campus resources

Video Conferencing

Video conferencing software provided by Middlebury College. You can host meetings and webinars. Share your screen, record your meetings, and live stream, among many other options.

Printing and Printers

Request help with a printer on the Middlebury campus or with questions or issues printing from your device.

Computer Repair

Request repair on a Middlebury owned device.

Computer Distribution

Distribution of Mac and Windows laptops to Middlebury employees.

Microsoft Office 365

Office 365 includes Word, Excel, Powerpoint, Teams, OneNote

Virtual and Remote Desktops

Service related to any virtualized desktop computing environment or remotely accessed desktops. Includes Apporto, Windows Virtual Desktop, Azure Lab Services and and Remote Desktop Protocol (RDP) related support

Classroom Technology

Learning Management System

A learning management system (LMS) is a platform that can be used for creating course websites, online quizzes, exams, and forums.

Email and Calendaring

Email is an electronic messaging service available to all Middlebury faculty, staff and students

Event Support

Media Services provides support for Academic Events associated with media technology. We provide microphones, proper lighting adjustments, and projection support.

Employee Onboarding

New employees need access to technology to begin their work at Middlebury.

R Studio

R is a language and and R Studio an environment for statistical computing and graphics.

IT Project Management

Request support for an IT related project. Project management of ITS supported projects including full project management, project documentation and project mentoring.

Telephone

Support for telephony and components of the telephone system including audio conferencing and soft phone software.