Popular Services
The Creative Cloud suite includes Acrobat, Photoshop, Illustrator, InDesign, Premiere and many other multimedia creation applications.
Request help with a printer on the Middlebury campus or with questions or issues printing from your device.
ERP, Student / Faculty / Employee Information, Administrative Systems, Institutional Data, Ellucian.
Through Middlebury's existing Microsoft licensing agreement, Microsoft Copilot Chat is Microsoft’s AI chatbot/assistant available on the web at https://m365.cloud.microsoft/chat. Middlebury does not license advanced features such as integration with other Microsoft apps (e.g. Word, Excel, Power Point, etc.).
E-Fax is similar to traditional fax but allows for faxes to be sent and received electronically, without requiring a traditional analog fax machine.
Use this option for general helpdesk support questions.
Or you may search on this page for the service you need and request support there for best results.
Get help with automated systems integrations, data integrations, 3rd party connectors.
The Online Directory provides the Middlebury community with a web-based platform for contact information and web-service feeds which populate directory information on the main websites.
Video streaming refers to the hosting and playback of video content. Panopto is a video storage service that everyone with a Middlebury email account has access to.
Support related to authenticating to services using your Middlebury account
Oracle Finance is a Middlebury-managed service. If you need access to this system, request it here.
Information regarding Middlebury accounts and passwords
VPN client used to connect Middlebury clients to network resources
General support for computer hardware and mobile devices including tablets and smart phones.
25Live Pro is the system of record for all use of schedulable space on campus. Event Management uses 25Live Pro to manage event details and support service logistics.
Office 365 includes Word, Excel, Powerpoint, OneNote and Teams.
Qualtrics allows users to design online surveys that can be shared with a variety of participants.
Speechify is a text-to-speech service that converts written content like articles, documents, and ebooks into natural-sounding audio. The app uses AI voices and supports multiple languages, allowing users to listen to text.
Google Gemini is Google’s AI chatbot/assistant available at gemini.google.com. Middlebury's existing Google Workspace for Education license allows Middlebury users access to Google's latest AI models, provides higher usage limits and provides enterprise-grade data protections.
A virtual private network connection allows off-campus devices to securely access on-campus resources
Software evaluation and acquisition refers to the evaluation, purchase and distribution of software purchased with Middlebury funds.
The infrastructure and functionality of our public websites at www.middlebury.edu. This includes our institutional site as well as our schools sites at /college, /institute, /language-schools, /school-english, /schools-abroad, and /writers-conferences.