Computers and Mobile Devices

Full hard drives can slow or stop a computer in its working, or prevent installation of applications and important updates. Deleting applications, system files, or personal data carries risk. This article contains information to help you take responsibility for managing your file storage.

This articles contains links to ITS-recommended accessories so that users and departments may directly purchase them themselves from Amazon. These are cables, adapters and peripherals that ITS has tested, are known to work, and that ITS can support.

This article explains how to find your OS (operating system) version on a PC or Mac computer.

This article explains how to upgrade your Windows 10 computer to Windows 11 using the Installation Assistant.

This article explains how to use loaner laptops managed by Middlebury College, with instructions on how to sign in, connect to WiFi, install applications using the Company Portal, and print documents.

This article explains what to do if you see a screen on a Middlebury-issued Mac computer that asks for a recovery key in order to log in.

This article explains what Prompted Updates are and how they work on MacOS devices, and also includes frequently-asked questions.

This article shares information about the latest Apple and Windows operating systems, including resource links and details about any known issues.

This articles contains links to ITS-recommended microphones.

The Keychain (aka Keychain Access) on Mac computers is where many credentials that pertain to device functioning (network & application passwords, certificates, keys, etc.) are stored.

Instructions on how to update drivers on Middlebury-owned Dell and Lenovo devices.

This article explains what to do if you see a screen on a Middlebury-issued Windows computer that asks for a recovery key in order to load Windows.