This article contains resources to help you set up your new (or re-imaged) computer, download applications, and (if applicable) restore saved items.
Getting a new computer? See this guide for getting ready before you turn in your old!
Full hard drives can slow or stop a computer in its working, or prevent installation of applications and important updates. Deleting applications, system files, or personal data carries risk. This article contains information to help you take responsibility for managing your file storage.
This articles contains links to ITS-recommended accessories so that users and departments may directly purchase them themselves from Amazon. These are cables, adapters and peripherals that ITS has tested, are known to work, and that ITS can support.
This article explains how to find your OS (operating system) version on a PC or Mac computer.
This article explains how to upgrade your Windows 10 computer to Windows 11 using the Installation Assistant.
This article tells how to use Loaner computers managed by Middlebury College with how to sign into a computer, install applications and print documents.
This article explains the steps of the initial log in process on a new or replacement College-provided Mac.
About FileVault disk encryption, recovery keys, and macOS password resets. You'll learn what to do if you are unable to log into your account on a Mac computer that was issued for your primary use.
This article explains what Prompted Updates are and how they work on MacOS devices, and also includes frequently-asked questions.
This article describes the standard computer model options currently available to faculty and staff.
This article explains the steps of the initial log in process on a new or replacement College-provided Windows 11 computer.
This article explains what to do if you see a screen on a Windows computer that asks for a recovery key in order to load Windows.