This article explains permissions needed in order to access another person's or organization's mailbox. It also describes how to add the mailbox to Outlook on a PC or Mac, or work with it using Webmail.
Getting a new computer? See this guide for getting ready before you turn in your old!
This article explains how to find your OS (operating system) version on a PC or Mac computer.
This article tells how to use Loaner computers managed by Middlebury College with how to install applications and elevate a user to a local administrator.
This article explains how to upgrade your Windows 10 computer to Windows 11 using the Installation Assistant.
This article describes the first time login process on a new, College-issued Mac.
This article describes the pros and cons of Mac vs Windows computers.
About FileVault disk encryption, recovery keys, and macOS password resets. You'll learn what to do if you are unable to log into your account on a Mac computer that was issued for your primary use.
This article explains what Prompted Updates are and how they work on MacOS devices, and also includes frequently-asked questions.
Full hard drives can slow or stop a computer in its working, or prevent installation of applications and important updates. Deleting applications, system files, or personal data carries risk. This article contains information to help you take responsibility for managing your file storage.
This article describes how to install Microsoft Office 365 on either a college-owned (single user) or home computer.
This article describes the standard computer model options currently available to faculty and staff.
This article explains how to step through the initial log in process on a new or replacement College-provided Windows 10 computer.
This article explains what to do if you see a screen on a Windows computer that asks for a recovery key in order to load Windows.