Articles (15)

Add Another Mailbox in Outlook

This article explains permissions needed in order to access another person's or organization's mailbox.  It also describes how to add the mailbox to Outlook on a PC or Mac, or work with it using Webmail.

Computer Replacement Preparation Checklist

Getting a new computer? See this guide for getting ready before you turn in your old!

Find Your OS (Operating System) Version

This article explains how to find your OS (operating system) version on a PC or Mac computer.

How to Install Software on Windows Loaner Computers

This article tells how to use Loaner computers managed by Middlebury College with how to install applications and elevate a user to a local administrator.

How to Upgrade from Windows 10 to Windows 11

This article explains how to upgrade your Windows 10 computer to Windows 11 using the Installation Assistant.

Mac - First Time Login User Guide

This article describes the first time login process on a new, College-issued Mac.

Mac vs PC

This article describes the pros and cons of Mac vs Windows computers.

macOS Encryption - FileVault Recovery FAQ

About FileVault disk encryption, recovery keys, and macOS password resets. You'll learn what to do if you are unable to log into your account on a Mac computer that was issued for your primary use.

MacOS Prompted Updates Documentation and FAQ

This article explains what Prompted Updates are and how they work on MacOS devices, and also includes frequently-asked questions.

Managing Disk Space on a Computer

Full hard drives can slow or stop a computer in its working, or prevent installation of applications and important updates. Deleting applications, system files, or personal data carries risk. This article contains information to help you take responsibility for managing your file storage.

Microsoft Office 365 Installation -- Home and Work

This article describes how to install Microsoft Office 365 on either a college-owned (single user) or home computer.

Standard Computer Models for Faculty and Staff

This article describes the standard computer model options currently available to faculty and staff.

Windows - First Time Login User Guide

This article explains how to step through the initial log in process on a new or replacement College-provided Windows 10 computer.

Windows Encryption - Bitlocker Recovery FAQ

This article explains what to do if you see a screen on a Windows computer that asks for a recovery key in order to load Windows.